Hospital Outreach Manager - Greater Seattle Area
About The Position
The goal of this role is to ensure DaVita is the provider of choice to hospitals. This teammate will engage renal discharge planners and case managers in an effort to build and strengthen relationships. Their focus is to ensure a smooth and seamless experience in support of newly diagnosed and hospitalized dialysis patients to ensure a successful transition to the outpatient setting. Candidate must reside in the Greater Seattle area. Onsite travel up to 40% required within Seattle / Tacoma / Portland Corridor. DaVita (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. DaVita is working to help increase equitable access to care for patients at every stage and setting along their kidney health journey—from slowing progression of kidney disease to streamlining the transplant process, from acute hospital care to dialysis at home. As of March 31, 2022, DaVita served 200,800 patients at 2,809 outpatient dialysis centers in the U.S. The company operated an additional 346 outpatient dialysis centers in 11 other countries worldwide. DaVita has reduced hospitalizations, improved mortality and worked collaboratively to help propel the kidney care community to adopt an equitable, high-quality standard of care for patients around the globe.
Requirements
- Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate these core values daily in performance and interactions
- Ability to build and foster strong relationships with people across many levels and diverse backgrounds
- Natural curiosity with a growth mindset
- Self-starter with a strong bias for action
- High accountability and follow through, with a passion for problem solving
- Strategic mindset, with the ability to systematically connect dots
- Ability to travel to various locations to meet with partners (internal and external) on an as-needed basis. Includes valid driver’s license in state of residence and insurable driving record
- Intermediate computer skills with a variety of software packages including but not limited to Microsoft Word, Excel, PowerPoint, billing systems
Nice To Haves
- Bachelor’s Degree preferred
Responsibilities
- Analyze data insights to highlight its importance and drive growth
- Demonstrate executive presence when delivering insights to upper leadership, ensuring clear and impactful communication
- Leverage a strategic mindset to perform root cause analysis, identifying opportunities based on patient feedback
- Consistently outreach to discharge planners to provide education and build awareness of offerings
- Prioritize key insights and opportunities to align with business goals and stakeholder needs
- Identify opportunities to grow as provider of choice through relationship building and addressing feedback
- Partner with internal field teammates to optimize the admission process and implement best demonstrated practices
- Combine analytical rigor with strategic thinking to translate feedback into growth-oriented business strategies
- Assist with necessary communication between hospital, admission and clinic teammates to work through patient placements with extenuating circumstances
- Support a smooth and seamless discharge experience for patients and hospital staff to DaVita centers
- Develop comprehensive knowledge of local markets
Benefits
- Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
- Competitive total rewards package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
