Hospital Operations Team Lead/Coordinator

Agiliti•St. Louis, MO

9d•Onsite

About The Position

Agiliti is a leading manufacturer and service provider for medical and surgical equipment, partnering with clinicians to ensure essential equipment is ready and available for patient care. The Hospital Operations Coordinator (HOC) is a working site lead responsible for assisting Hospital Service Technicians (HSTs) in delivering, tracking, and cleaning equipment. This role serves as the primary point of contact for urgent needs when the manager is unavailable.

Requirements

Associate’s Degree preferred or equivalent work experience.
Minimum of 1 year of medical or management experience.
Detail-oriented.
Proficient computer skills (Word and Excel).
Ability to multi-task.
Strong verbal and written communication skills.
Time management and organizational skills.
Ability to maintain a high level of communication with all involved parties.

Responsibilities

Investigate nursing staff concerns and opportunities for improvement in lieu of the Operations Manager – Hospital, and implement appropriate actions in a clear, concise, and professional manner.
Maintain a basic understanding of the existing contract between the company and the customer, including the ability to facilitate this document.
Assist with the supervision of HST personnel, including training, performance reviews, corrective action plans, reporting requirements, and career development.
Assist with management of staffing schedules based on equipment volume and foster cooperation across shifts to support a positive team environment and staff retention.
Facilitate, educate, and deliver the HST training manual for each employee.
Provide ongoing supervision of all HST personnel in daily operations.