Hospital Manager

VetcorManitowoc, WI
Onsite

About The Position

Port Cities Animal Hospital is seeking an experienced and motivated professional to join our leadership team as a Hospital Manager. The successful candidate will share our commitment to delivering exceptional client service, outstanding veterinary care, and a positive work environment for our team. In partnership with the Chief of Staff, the Hospital Manager plays a key role in driving the productivity, profitability, and growth of the hospital while fostering a culture of teamwork, accountability, leadership development, and continuous improvement.

Requirements

  • Strong business acumen
  • Hands-on veterinary technical experience
  • Minimum of 5 years of veterinary technical experience
  • Supporting veterinarians during patient examinations
  • Performing and overseeing laboratory services
  • Assisting with vaccinations and preventive care
  • Taking and reviewing radiographs (X-rays)
  • Supporting surgical procedures
  • Assisting with dentistry and dental radiography
  • Minimum of 3 years of leadership or management experience
  • Strong problem-solving and decision-making skills
  • Proven ability to manage multiple priorities and execute efficiently
  • Excellent interpersonal, communication, coaching, and conflict resolution skills
  • Experience managing revenue, payroll, inventory, and operational budgets
  • Ability to build and maintain a positive, collaborative team culture

Nice To Haves

  • Certified Veterinary Technician (CVT) credentials preferred

Responsibilities

  • Providing operational oversight of the hospital and daily workflow
  • Leading and developing our technician and client service teams
  • Managing financial performance, budgets, payroll, inventory, and key performance indicators
  • Supporting business development and hospital growth initiatives
  • Monitoring client satisfaction and implementing strategies to strengthen client loyalty
  • Training and coaching team members to deliver exceptional client service
  • Collaborating with doctors and department leaders to support quality patient care and operational excellence
  • Recruiting, onboarding, developing, and retaining top talent
  • Facility maintenance

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Career Growth and Development Opportunities
  • Generous Personal Pet Care Discounts
  • Employee Assistance Program
  • Continuing Education Support
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