Hospital Manager - Mount Pleasant, SC

Veterinary Emergency Group (VEG)•Mount Pleasant, SC
•Onsite

About The Position

VEG is a veterinary emergency company whose hospitals are open 24/7, 365 days a year. The Hospital Manager guides hospital teams and operations using the VEG framework, with ownership and autonomy to shape a changing, frontline work environment. The role advances culture, engagement, efficiency, growth, and financial health by providing team members with the tools, support, education, and autonomy they need to thrive. The manager ensures high-level hospital performance and fosters an inclusive workplace where employees feel they belong and take pride in their work. The role also develops collaborative partnerships with referring veterinarians and local businesses to establish VEG as a community’s go-to provider for emergency pet care. The Hospital Manager recruits, hires, onboards, and develops staff; ensures a positive experience for patients, customers, and employees; maintains compliance and hospital operations; drives financial performance; and builds VEG’s reputation. This is not a remote position. The manager must be available to work nights, weekends, and holidays on a rotating or as-needed basis, and must be willing to work in a noisy environment with strong or unpleasant odors.

Requirements

  • Leadership experience overseeing and scheduling teams of 50 or more, recruiting, training, facilitating developmental meetings, managing performance, and building effective teams.
  • Financial management experience with full P&L oversight, including budgeting, payroll, and accounts receivable.
  • Operations management experience, including inventory and facility management.
  • Willingness to be coached and develop personally.
  • Consistent availability, accessibility, and approachability when on the hospital floor; this is not a remote position.
  • Willingness to work in a noisy environment with strong or unpleasant odors.
  • Availability to work nights, weekends, and holidays on a rotating or as-needed basis according to hospital needs.
  • Ability to work in a fast-paced environment with people from diverse backgrounds and personality types.

Responsibilities

  • Recruit, hire, onboard, and continuously develop the right people for VEG and the hospital.
  • Ensure the hospital delivers a mind-blowing experience for patients, customers, and VEGgies.
  • Ensure the hospital is compliant, well-maintained, and operationally sound.
  • Drive hospital performance as a high-revenue, high-margin business and achieve financial targets.
  • Help grow VEG’s reputation locally and throughout the industry, online, and in the media.
  • Build collaborative, mutually rewarding partnerships with referring veterinarians and local businesses.

Benefits

  • Competitive compensation, including a 401(k) match.
  • Comprehensive health and wellness benefits starting on day one, including QPR training and access to free therapy or counseling.
  • Potential eligibility for equity after one year of full-time, active employment.
  • Learning and growth opportunities through VEG-created clinical and leadership programs.
  • Unlimited emergency-room continuing education and a travel stipend; full-time credentialed VEGgies receive $2,500 per year and full-time uncredentialed VEGgies receive $1,000 per year.
  • Clinical student loan repayment.
  • Paid parental leave of up to 12 weeks at 100% of regular salary, plus fertility and family-building care.
  • Flexible work schedules.
  • Employee referral program.
  • Comfy scrubs, VEG swag, and food in the fridge.
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