Hospital Liaison (RN/LPN) – Hybrid Schedule

Concierge Home Care•Clearwater, FL

1d•$0 - $75,000•Hybrid

About The Position

Concierge Home Care is hiring a Hospital Liaison (RN or LPN) to serve as the connection between hospital teams, physicians, patients, and home health services. This role bridges the gaps in the transitional care and focuses on building referral relationships, supporting smooth hospital-to-home transitions, educating patients and families, coordinating post-discharge care, and driving admissions growth within the assigned hospital systems.

Requirements

Active Florida RN or LPN license
Strong communication and interpersonal skills
Detail-oriented and organized
Microsoft Office proficiency
Valid driver’s license and reliable transportation
Auto insurance

Nice To Haves

Home health experience
Hospital liaison or healthcare marketing experience
Case management or transitional care experience
Knowledge of payer sources and referral processes

Responsibilities

Build relationships with case managers, social workers, physicians, and hospital staff.
Educate referral sources on home health services, programs and eligibility, and Concierge Home Care offerings.
Support referral growth and admissions goals.
Meet patients bedside prior to discharge.
Explain home health services and benefits.
Educate on insurance coverage, eligibility, and skilled home care services.
Advocate for safe and seamless discharges.
Coordinate care from hospital to home.
Collaborate with DME providers, infusion companies, PCPs, and caregivers.
Support patients during critical post-discharge periods.
Help reduce avoidable readmissions.
Partner closely with intake teams, clinical managers, schedulers, and account executives.
Provide timely referral and patient updates.
Ensure continuity of care throughout the admission process.
Process referrals in real time.
Complete admission documentation accurately and in a timely manner.
Track referral activity, conversion rates, and admission barriers.