Hospital Follow Up & Patient Events

Valence Care - HCS - Girling NY - Extended Home Care - A&J Staffing - A Better Life - Direct Care • New York, NY

22h • $21 - $25

About The Position

Responsible for managing patient awaiting hospital DC lists, following up every two days for discharge updates, documenting status in McKesson, ensuring timely collection and uploading of discharge summaries. This role involves daily case management, discharge coordination, and timely communication to ensure seamless patient care transitions. Team members are also expected to assist in covering for absent employees and training new hires.

Requirements

• At least two (2) years’ experience as a medical assistant, medical coordinator, or medical office receptionist
• At least one year of previous health care experience working
• Great Customer Service
• Organization
• Attention to detail.
• Team oriented

Nice To Haves

• Two years of college preferred.

Responsibilities

• Review and manage a daily list of pending or active patients.
• Follow up with patients, social workers, case managers, or patients’ families every two days to gather information regarding discharge timelines.
• Documenting all patient status updates via email and in McKesson notes.
• Ensure timely collection of discharge summaries for patients returning to service.
• Upload discharge summaries to the intake system promptly to facilitate a seamless start of care.
• Maintain consistent communication regarding patient statuses, ensuring no gaps of more than two days in follow-up.
• Respond promptly to all wellness and patient events emails to ensure all inquiries are addressed in a timely manner.
• Assist in filling in for absent employees and assist with training new employees within their specific area of expertise.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED