Hospital Financial Counselor

Acadia HealthcareCincinnati, OH
Onsite

About The Position

Glenwood Behavioral Health is seeking a full-time Financial Counselor at our Cincinnati location. This is a Monday to Friday day position. The primary responsibility is accurate, timely, and complete documentation regarding insurance verification, billing, and collections.

Requirements

  • High school diploma or equivalent required.
  • Three or more years' experience in a related field required.
  • Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Responsibilities

  • Auditing admission packets and verifying benefits and patient demographic information in the patient accounting system.
  • Financial counseling of patients and/or guarantors and collecting out-of-pocket expenses (deductibles, copays, exhausted days, etc.).
  • Providing information to patients and/or guarantors regarding their benefits and financial obligations.
  • Completing financial disclosure paperwork for patients requesting assistance, including verifying income and expenses.
  • Completing adjustment forms for charity or administrative adjustments for approval.
  • Completing promissory notes for patients requesting payment arrangements.
  • Updating the upfront collection log, charity log, and admin adjustment log daily.
  • Reviewing logs with BOD on a weekly basis.
  • Gathering and interpreting data from the system to understand the appropriate course of action and initiating time-sensitive and strategic steps resulting in payment.
  • Performing other functions and tasks as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service