Hospital Environmental Services Quality Control Manager

Compass Group•Wauwatosa, WI

11d•$65,000 - $70,000•Onsite

About The Position

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Salary: $65,000 - $70,000 / year Other Forms of Compensation: Eligible for annual bonus Job Summary Coordinate and execute environmental quality monitoring and infection prevention initiatives within Environmental Services. Utilize data-driven methodologies, including the LIV Process, and Vericlean to assess cleaning efficacy, identify contamination risks, and support hospital-wide efforts to reduce healthcare-associated infections (HAIs), with a focus on C. difficile. Collaborate with Environmental Services, Infection Prevention, and clinical teams to enhance cleaning standards, improve staff education, and ensure a safe and sanitary patient care environment.

Requirements

Ability to read and interpret technical documents, safety guidelines, and procedural manuals.
Ability to write clear reports and communicate findings effectively to both frontline staff and leadership.
Ability to present information in small group or training settings.
Ability to perform basic statistical analysis and interpret data trends.
Proficiency in working with data sets, percentages, and performance metrics.
Ability to apply critical thinking to identify contamination risks, evaluate cleaning processes, and recommend improvements.
Ability to manage multiple variables in dynamic healthcare environments.
Familiarity with infection prevention practices and environmental cleaning standards in healthcare settings.
Ability to work independently and collaboratively across departments.
Strong attention to detail and observational skills.

Nice To Haves

Bachelor’s degree in a health science, public health, biology, or related field preferred; or equivalent combination of education and relevant healthcare experience.
Prior experience in Environmental Services, infection prevention, research, or quality improvement strongly preferred.
Experience with data visualization tools (e.g., Tableau, excel) preferred.

Responsibilities

Conduct environmental quality audits using fluorescence-based detection systems (e.g., LIV Process) to identify residual contamination on high-touch surfaces.
Collect, analyze, and interpret data on cleaning efficacy; generate reports to identify trends, gaps, and opportunities for improvement.
Partner with Infection Prevention and Environmental Services leadership to support initiatives aimed at reducing HAIs, including C. difficile transmission.
Perform routine and targeted inspections of patient rooms, procedural areas, and high-risk environments to ensure adherence to established cleaning protocols.
Provide real-time feedback and education to Environmental Services staff based on audit findings to reinforce best practices and improve performance.
Assist in the development and implementation of training programs focused on infection control, cleaning standards, and use of new technologies.
Collaborate with cross-functional teams (clinical staff, nursing, operations leadership) to communicate findings and promote accountability in maintaining environmental cleanliness.
Maintain accurate documentation of audit results, interventions, and follow-up activities for internal tracking and potential research/publication purposes.
Support pilot programs and research initiatives related to environmental hygiene and infection prevention.
Monitor compliance with hospital policies, regulatory standards, and safety protocols related to environmental services.
Assist in continuous quality improvement efforts by recommending process enhancements based on data insights.
Other duties as assigned.