Hospital Coordinator (Portland, OR Area)

McKesson • Wilsonville, OR

3d • Onsite

About The Position

The Hospital Coordinator supports the efficient operation of administrative and logistical processes in a hospital setting, helping ensure timely and accurate receipt of medications and a smooth customer experience. This is an onsite role at McKesson’s Wilsonville, Oregon location. The posting lists a compensation budget of $25–$27 per hour and a base-pay range of $21.39–$35.65 per hour. Additional compensation, such as an annual bonus or long-term incentive opportunities, may be offered.

The position coordinates with hospital customers, internal account executives, and distribution center teams; handles customer support and correspondence; resolves inquiries and complaints; and maintains reports to support operational decisions and service improvements.

Requirements

• Typically requires 5 or more years of related experience.
• At least 2–3 years of experience in an administrative or coordination role within a healthcare setting.
• Proficiency in Salesforce.
• Excellent organizational skills and strong attention to detail and accuracy.
• Exceptional communication and interpersonal skills, including the ability to interact effectively with diverse individuals.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Strong problem-solving abilities and a proactive approach to addressing challenges.
• Ability to maintain strict confidentiality.
• High school diploma or equivalent required.

Nice To Haves

• Associate's or bachelor's degree in healthcare administration, business administration, or a related field.
• Knowledge of distribution center operations and compliance standards.

Responsibilities

• Coordinate with hospital customers to ensure timely and accurate receipt of medications.
• Build and maintain strong working relationships with hospital customers and internal account executives.
• Serve as a liaison between Distribution Centers, Account Executives, and customers to provide a seamless customer experience.
• Partner with distribution center leadership to resolve issues involving order processing, deliveries, and proper product storage.
• Prepare, analyze, and maintain operational and customer reports to identify trends and support data-driven decisions.
• Provide administrative and customer support, including answering phones and managing correspondence with customers and couriers.
• Address and resolve customer inquiries and complaints promptly and professionally, escalating issues when appropriate.
• Collaborate across functions to improve workflow efficiency, service quality, and customer satisfaction.

Benefits

• Competitive compensation package.
• Additional compensation, such as an annual bonus or long-term incentive opportunities, may be offered.
• Benefits are referenced, but specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED