Part Time Hospital Concierge-HCC 13 Cath Lab-Evening Shift (28 Hours)
About The Position
NYU Langone Health is hiring a part-time Hospital Concierge supporting the HCC 13 Cath Lab on the evening shift for 28 hours. The role supports nursing-unit patient care by maintaining patient records, supplies, and the environment; coordinating activities with unit staff and other departments; and communicating clearly, accurately, and promptly with the healthcare team, patients, families, and visitors. The concierge greets and checks in arriving patients, answers and triages calls, assists with concerns and use of MyWall, and works under direct supervision while incorporating NYU Langone Health Core Values into job performance. The position requires a high school diploma or equivalent, computer literacy, strong interpersonal and communication skills, and creative problem-solving ability. Clerical, customer service, or communications-related experience and bilingual ability are desirable. The posted salary is $33.56 per hour. NYU Langone describes a comprehensive benefits and wellness package that includes financial security benefits, time off, employee resource groups, and employee wellness resources.
Requirements
- High school diploma or equivalent.
- Computer literacy, including keyboarding, data entry, email, hospital intranet, and experience with multiple telephone lines and telephone etiquette.
- Excellent interpersonal skills.
- Effective communication skills in person and on the telephone.
- Creative problem-solving ability.
- Ability to communicate effectively with all levels of the organization.
Nice To Haves
- Clerical, customer service, or communications-related experience.
- Bilingual ability.
Responsibilities
- Support nursing-unit patient care activities by maintaining patient records, supplies, and the environment.
- Greet and check in arriving patients in a timely manner.
- Coordinate activities with unit staff and other departments.
- Communicate clearly, concisely, accurately, and promptly with healthcare team members, patients, families, and visitors.
- Perform service functions, including triaging and answering calls.
- Assist with concerns and use of MyWall.
- Work under direct supervision and incorporate NYU Langone Health Core Values into all aspects of job performance.
Benefits
- Comprehensive benefits and wellness package.
- Financial security benefits.
- Time-off program.
- Employee resource groups for peer support.
- Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
