Hospital Care Management Assistant
About The Position
The Hospital Care Management Assistant works collaboratively with RN and Social Work Care Managers to support patients’ transitions from the hospital to the next level of care. The role coordinates discharge needs, connects patients with post-acute and community resources, facilitates referrals and insurance authorizations, and supports communication with patients, families, and care providers. Through teamwork, attention to detail, and proactive problem-solving, the position helps remove barriers to care, promote positive patient outcomes, and ensure safe, timely transitions throughout the care journey.
Requirements
- Associate degree in healthcare, human services, business, or a related field, or an equivalent combination of education and relevant experience.
- Previous experience in a healthcare, patient-facing, care coordination, or administrative support environment.
Nice To Haves
- Bachelor’s degree.
- Two or more years of healthcare experience.
- Prior experience in hospital care management, care coordination, discharge planning support, health unit coordination, medical assisting, patient care, or a related setting.
- CNA, HUC, or other relevant healthcare training or certification.
Responsibilities
- Coordinate patient discharge needs in partnership with RN and Social Work Care Managers.
- Connect patients with post-acute and community resources.
- Facilitate referrals and insurance authorizations.
- Support communication with patients, families, and care providers.
- Help remove barriers to care and support safe, timely transitions.
Benefits
- Comprehensive benefits supporting health, time off, retirement planning, and continuous learning opportunities.
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What This Job Offers
Job Type
Part-time
Education Level
Associate degree
