Hospital Account Manager

Pacific Medical Inc.•Pullman, WA

4d•Onsite

About The Position

Pacific Medical, Inc., a distributor of durable medical equipment specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics, is seeking a full-time Hospital Account Manager for the Pullman, WA territory. The role is part of the healthcare team, providing care and services to patients, promoting and supporting Pacific Medical Hospital Partnerships, and meeting quality and performance criteria. The position involves supporting patients, families, and other healthcare providers to ensure optimal patient care delivery as requested by physicians and other healthcare providers. The Hospital Account Manager functions as a collaborative member of an interdisciplinary team, aligning with the mission and values of the surgical/orthopedic services department, rehabilitation department, and the Medical Center.

Requirements

A high school diploma will be considered if there is existing experience.
Great communication skills and time management experience.
Ability to maintain inventory of consigned products.
Competent in basic windows-based operating system. (MS Word, PowerPoint, Excel, Email, etc.)

Nice To Haves

College Degree- Associates or Bachelors Preferred
Background in sports, sports medicine, or human anatomy preferred.

Responsibilities

Performs application of orthopedic soft goods and orthopedic devices such as CPM’s
Fits braces in the medical center
Measures for, orders and fits lumbar-sacral orthotic body jackets, chair back, L-S corsets, ankle-foot orthotics and other devices as necessary
Perform dressing changes using the aseptic technique with assistance from nursing personnel and apply soft goods such as CPM.
Participate in the coordination of inpatient care regarding soft goods placement such as CPM placement and maintenance.
Screen calls, pages, and emails regarding patient status and reports potential problems to respective physicians and other care providers
Acts as a resource to nursing and therapy staff and provides in-service training as needed.
Facilitate interaction with custom Orthotic and Prosthetic care and functions as a patient advocate.
Works under the supervision of nursing and therapy to provide care and service to the patients and their families. Receives direction from the clinical staff for the delegation of tasks. Adheres to policies and procedures associated with patient care.
Appropriately communicates and legibly documents all care provided to the patient, as well as reporting changes in patient condition in a timely manner.
Collaborate with nurses and other team members to organize and prioritize functions necessary for patient care delivery.
Demonstrate competency for appropriate soft goods such as CPM per MD orders.
Maintain annual competencies such as age competency.
Demonstrate the ability to take initiative, prioritize and demonstrates professional accountability.
Adheres to Medical Center policies/procedures and core values.
Perform other duties as needed.