Hospital Account Manager

Pacific Medical Inc. • Spokane, WA

4d • Onsite

About The Position

Pacific Medical, Inc. is a distributor of durable medical equipment specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. We are seeking a full-time Hospital Account Manager for the Spokane, WA territory. This role is a member of the health care team, responsible for promoting and supporting Pacific Medical Hospital Partnerships, meeting quality and performance criteria, and providing support to patients, families, and other healthcare providers. The goal is to promote the optimum delivery of care for patients requiring services as requested by physicians and other healthcare providers, functioning as a collaborative member of an interdisciplinary team.

Requirements

• College Degree- Associates or Bachelors Preferred
• A high school diploma will be considered if there is existing experience.
• Great communication skills and time management experience.
• Ability to maintain inventory of consigned products.
• Competent in basic windows-based operating system. (MS Word, PowerPoint, Excel, Email, etc.)

Nice To Haves

• Background in sports, sports medicine, or human anatomy preferred.

Responsibilities

• Performs application of orthopedic soft goods and orthopedic devices such as CPM’s
• Fits braces in the medical center
• Measures for, orders and fits lumbar-sacral orthotic body jackets, chair back, L-S corsets, ankle-foot orthotics and other devices as necessary
• Perform dressing changes using the aseptic technique with assistance from nursing personnel and apply soft goods such as CPM.
• Participate in the coordination of inpatient care regarding soft goods placement such as CPM placement and maintenance.
• Screen calls, pages, and emails regarding patient status and reports potential problems to respective physicians and other care providers
• Acts as a resource to nursing and therapy staff and provides in-service training as needed.
• Facilitate interaction with custom Orthotic and Prosthetic care and functions as a patient advocate.
• Works under the supervision of nursing and therapy to provide care and service to the patients and their families. Receives direction from the clinical staff for the delegation of tasks. Adheres to policies and procedures associated with patient care.
• Appropriately communicates and legibly documents all care provided to the patient, as well as reporting changes in patient condition in a timely manner.
• Collaborate with nurses and other team members to organize and prioritize functions necessary for patient care delivery.
• Demonstrate competency for appropriate soft goods such as CPM per MD orders.
• Maintain annual competencies such as age competency.
• Demonstrate the ability to take initiative, prioritize and demonstrates professional accountability.
• Adheres to Medical Center policies/procedures and core values.
• Perform other duties as needed.

Benefits

• Medical
• Dental
• Vision
• ER paid Life for Employee
• Voluntary benefits
• Medical FSA
• Dependent FSA
• HSA
• 401k
• Financial Wellness planning
• Expense reimbursement for all eligible expenses associated with driving on behalf of the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees