Hospice RN Case Manager

Ohio Living•Toledo, OH

About The Position

The RN Case Manager - Hospice plans, coordinates, and delivers quality hospice care in compliance with company standards and applicable federal, state, and local standards, guidelines, and regulations. The role provides ongoing assessment and nursing care to patients in homes and healthcare facilities, evaluates patient needs, and develops and implements comprehensive care plans. It supports patient comfort through symptom management, communicates with healthcare providers about changes in condition and patient needs, and assesses and educates patients and caregivers. The case manager oversees and regularly evaluates the patient’s Plan of Care, and prepares for interdisciplinary group meetings by reviewing the plan, reconciling medications, and anticipating patient and family needs. The role also maintains accurate patient records using laptop computers and paper/chart documentation, participates in quality improvement projects as needed, and keeps current with requirements of regulatory agencies, accrediting bodies, and third-party payers. The position involves scheduled weekend, evening, and holiday work, 24/7 on-call availability for emergencies, patient and equipment handling, and driving.

Requirements

  • Current, unencumbered Ohio Registered Nurse (RN) license required.
  • At least one year of experience in acute care or medical-surgical nursing required.
  • Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
  • Ability to read, write, speak, and understand English.
  • Valid driver’s license and acceptable driving record.
  • Must be insurable under professional liability and crime coverage policies according to the insurance carrier’s underwriting standards.
  • Able to lift, transfer, push, or pull patients or equipment/supplies weighing up to 50 pounds.
  • Must work weekends, evenings, and holidays as scheduled.
  • Must be available on call 24/7 for emergencies.

Nice To Haves

  • Hospice experience preferred.
  • Proficiency with electronic medical records (EMR) preferred.

Responsibilities

  • Provide ongoing assessment and nursing care to patients in homes and healthcare facilities.
  • Evaluate patient needs and develop and implement comprehensive care plans.
  • Follow nursing professional standards of practice and agency-approved hospice protocols.
  • Provide quality plans and symptom management to promote patient comfort.
  • Communicate changes in patient condition and needs to other healthcare providers.
  • Assess patient and caregiver needs and provide education when necessary.
  • Provide high-quality customer service to internal and external customers.
  • Oversee implementation of each patient’s Plan of Care and evaluate its effectiveness on an ongoing basis.
  • Prepare for IDG by reviewing the Plan of Care, reconciling medications, and projecting patient and family needs.
  • Audit and maintain current, accurate patient records using laptop computers and paper/chart documentation in accordance with applicable policies and guidelines.
  • Participate in quality improvement projects as needed.
  • Maintain knowledge of regulatory agency, accrediting body, and third-party payer requirements.
  • Perform other duties as assigned.
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