Hospice RN Case Manager

Ohio Living•Akron, OH

About The Position

The Hospice RN Case Manager plans, coordinates, and delivers quality hospice care, ensuring compliance with company standards and applicable federal, state, and local standards, guidelines, and regulations. The role provides ongoing assessment and nursing care to patients in their homes and healthcare facilities, evaluates patient needs, develops and implements comprehensive care plans, and manages symptoms to promote patient comfort. The Case Manager communicates changes in patient condition and care needs to other healthcare providers, assesses and educates patients and caregivers, and oversees and evaluates the patient’s Plan of Care. The role also prepares for IDG meetings by reviewing the Plan of Care, reconciling medications, and anticipating patient and family needs. The position maintains accurate patient records using laptop computers and paper or chart documentation, participates in quality improvement projects, and stays informed about regulatory agencies, accrediting bodies, and third-party payer requirements. The role requires scheduled weekend, evening, and holiday work, as well as 24/7 on-call availability for emergencies.

Requirements

  • Current, unencumbered Ohio license to practice as a Registered Nurse (RN).
  • At least one year of experience in acute care or medical-surgical nursing.
  • Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet.
  • Ability to read, write, speak, and understand English.
  • Valid driver’s license and acceptable driving record.
  • Must be insurable under professional liability and crime coverage policies according to insurance carrier underwriting standards.
  • Ability to lift, transfer, push, or pull patients or equipment/supplies weighing up to 50 pounds.
  • Availability to work weekends, evenings, and holidays as scheduled.
  • 24/7 on-call availability for emergencies.

Nice To Haves

  • Experience in hospice.
  • Proficiency with electronic medical records (EMR).

Responsibilities

  • Provide ongoing assessment and nursing care to patients in homes and healthcare facilities.
  • Evaluate patient needs and develop and implement comprehensive care plans.
  • Follow professional nursing standards of practice and agency-approved hospice protocols.
  • Provide quality care and symptom management to promote patient comfort.
  • Communicate changes in patient condition and needs to other healthcare providers.
  • Assess patient and caregiver needs and provide education when necessary.
  • Provide high-quality customer service to internal and external customers.
  • Oversee implementation of each patient’s Plan of Care and evaluate its effectiveness on an ongoing basis.
  • Prepare for IDG meetings by reviewing the Plan of Care, reconciling medications, and anticipating patient and family needs.
  • Maintain accurate and current patient records using laptop computers and paper or chart documentation in accordance with applicable policies and guidelines.
  • Participate in quality improvement projects as needed.
  • Maintain knowledge of requirements from regulatory agencies, accrediting bodies, and third-party payers.
  • Perform other duties as assigned.
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