Hospice RN Case Manager

Ohio Living•Cleveland, OH

About The Position

The RN Case Manager - Hospice plans, coordinates, and delivers quality hospice care in compliance with company standards and applicable federal, state, and local requirements. The role provides ongoing assessment and nursing care to patients in homes and healthcare facilities, evaluates patient needs, and develops and implements comprehensive plans of care. It also provides symptom management, patient and caregiver education, and coordination with other healthcare providers. The case manager oversees and evaluates the patient's plan of care and prepares for interdisciplinary group meetings by reviewing care plans, reconciling medications, and anticipating patient and family needs. The position maintains accurate patient records using laptop computers and paper documentation, participates in quality improvement projects, and stays current with regulatory, accrediting, and payer requirements. The role requires scheduled weekend, evening, and holiday work, as well as 24/7 on-call availability for emergencies.

Requirements

  • Current, unencumbered Ohio license to practice as a Registered Nurse (RN).
  • At least one year of experience in acute care or medical-surgical nursing.
  • Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet.
  • Ability to read, write, speak, and understand English.
  • Valid driver's license and acceptable driving record.
  • Must be insurable under professional liability and crime coverage policies in accordance with insurance carrier underwriting standards.
  • Ability to work weekends, evenings, and holidays as scheduled.
  • Availability for on-call coverage 24/7 for emergencies.
  • Ability to sit up to 4 hours per day, stand up to 8 hours per day, walk up to 6 hours per day, and drive up to 6 hours per day.
  • Ability to lift, transfer, push, or pull patients or equipment and supplies weighing up to 50 pounds.

Nice To Haves

  • Experience in hospice.
  • Proficiency with electronic medical records (EMR).

Responsibilities

  • Provide ongoing assessment and nursing care to patients in homes and healthcare facilities.
  • Evaluate patient needs and develop and implement comprehensive plans of care.
  • Follow current nursing professional standards and agency-approved hospice protocols.
  • Provide quality care planning and symptom management to promote patient comfort.
  • Communicate changes in patient condition and needs to other healthcare providers.
  • Assess patient and caregiver needs and provide education when necessary.
  • Deliver high-quality customer service to internal and external customers.
  • Oversee implementation of each patient's Plan of Care and evaluate its effectiveness on an ongoing basis.
  • Prepare for interdisciplinary group meetings by reviewing Plans of Care, reconciling medications, and projecting patient and family needs.
  • Maintain accurate and current patient records using laptop computers and paper or chart documentation, following applicable policies and guidelines.
  • Participate in quality improvement projects as needed.
  • Maintain knowledge of requirements from regulatory agencies, accrediting bodies, and third-party payers.
  • Perform other duties as assigned.
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