Hospice RN BSN Case Manager - RN & LPN Services

Health First Careers•Viera West, FL

About The Position

The Hospice RN BSN Case Manager oversees the development, implementation, and evaluation of patient care plans in collaboration with the interdisciplinary team, supporting a positive hospice experience for patients and families. The role emphasizes quality and safety, customer service, and responsible use of resources across the four levels of hospice care: Routine, Inpatient, Respite, and Crisis/Continuous Care. The nurse documents nursing care, changes in condition, treatments, and procedures in accordance with Health First/Hospice policies, applicable regulations, and national patient safety goals. The role includes medication management and administration, appropriate delegation and supervision of CNAs, and complete documentation of patient transfers between levels of care. The case manager also supports patient and family education and delivers care with sensitivity to individual, cultural, spiritual, physical, and age-related needs. The position involves patient care visits in varied environments, requires flexibility to cover other hospice service areas, and may involve exposure to biohazardous waste and known or unknown diseases. The schedule is full-time, 7:30 a.m. to 4:00 p.m.

Requirements

  • Bachelor of Science in Nursing (BSN).
  • Graduate of an accredited school of nursing.
  • Current Florida RN license and endorsement permit.
  • At least two years of experience in Oncology, Medical/Surgical, or Home Health First, Inc.
  • Current AHA BLS Healthcare Provider Completion Card before the start date and ongoing maintenance of the card.
  • Successful completion of Level II background screening.
  • Knowledge of state and federal regulatory guidelines.
  • Ability to maintain a valid Florida driver’s license and insurance.
  • Reliable transportation.
  • Ability to speak and understand written and verbal instructions in English.
  • Visual acuity and hand-eye coordination sufficient to perform clinical tasks; corrected vision and hearing within normal range.
  • Ability to lift, turn, pull, push, or ambulate patients or equipment, including lifting up to 40 pounds unassisted.
  • Ability to perform a complete physical assessment on patients.
  • Ability to sit or stand for extended periods, up to four hours.
  • Ability to work in stressful environments with patients and families of various ages and levels of understanding.
  • Ability to concentrate on multiple priority activities and apply critical thinking and prioritization skills.
  • Emotional stability to cope frequently with loss and end-of-life issues.
  • Flexibility in work schedule to cover other hospice service areas.

Nice To Haves

  • Experience with palliative care or end-of-life issues.

Responsibilities

  • Oversee the development, implementation, and evaluation of patient care plans in collaboration with the interdisciplinary team.
  • Document nursing care, changes in condition, treatments, and procedures in compliance with organizational policies, regulations, and patient safety goals.
  • Administer medications effectively and delegate and supervise CNA work, including care planning and supervisory oversight.
  • Apply consistent nursing practices across Routine, Inpatient, Respite, and Crisis/Continuous Care hospice levels.
  • Manage medications, supplies, and other resources responsibly.
  • Document patient transfers between levels of care accurately and completely for billing utilization and corporate finance deadlines.
  • Prioritize and manage varied tasks while using resources appropriately.
  • Provide patient, family, and caregiver educational material as directed by the plan of care.
  • Provide sensitive and respectful service that addresses patients’ and families’ needs and expectations, including age, cultural, spiritual, physical, and individual needs.
  • Maintain flexibility to cover other areas of Hospice services, including call coverage for the field program and continuous-care coverage for HH.
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