Hospice Office Manager

Valir Health•Oklahoma City, OK

7d•Onsite

About The Position

The Hospice Office Manager is responsible for overseeing the daily administrative operations of the hospice office and ensuring efficient coordination of business office functions. This position serves as a central resource for employees, patients, families, vendors, referral sources, and community partners by providing exceptional customer service and administrative support.

Requirements

Excellent verbal and written communication skills
Excellent interpersonal skills and customer service skills
Strong organizational skills and attention to detail.
Ability to prioritize tasks and manage multiple responsibilities simultaneously.
Knowledge of office administration practices and procedures.
Ability to maintain confidentiality and exercise discretion.
Strong analytical, problem-solving, and decision-making skills.
Excellent time management skills with a proven ability to meet deadlines.
Ability to work independently and collaboratively within a team environment.
Proficient in Microsoft Office Suite, electronic medical record systems, payroll systems, and office technology.
High School Diploma or GED required.

Nice To Haves

Working knowledge of HIPAA, Medicare, and healthcare compliance requirements preferred.
Ability to adapt to changing priorities and organizational needs.
Associate's or Bachelor's Degree in Business Administration, Healthcare Administration, Human Resources, Accounting, or related field preferred.
Minimum of three (3) years of office management, healthcare administration, payroll, human resources, accounts payable, or related administrative experience preferred.
Hospice, home health, or healthcare industry experience preferred.

Responsibilities

Oversee daily business office operations to ensure efficient workflow and exceptional customer service.
Support recruiting, onboarding, payroll, employee records, compliance, and administrative processes.
Coordinate accounts payable, office operations, vendor services, and business office functions.
Maintain patient records, organizational documents, licenses, certifications, policies, and regulatory documentation.
Provide backup support for intake, referrals, scheduling, payroll, medical records, and other business office operations.
Prepare reports, assist with audits, surveys, and regulatory reviews, and support organizational compliance.
Coordinate employee training, technology access, and office resources.
Collaborate with leadership to improve operational efficiency and support special projects and organizational initiatives.
Perform all other duties and responsibilities as assigned.