Hospice Intake Coordinator
About The Position
Mission Healthcare, a leading home health and hospice company with a presence in seven states, is seeking a Hospice Intake Coordinator. The company's mission is to care for its people by providing comprehensive services that meet patient and family needs across the healthcare continuum. Mission Healthcare operates under core values of Compassion, Accountability, Respect, Excellence, and Service (CARES). Joining the team offers the chance to impact patients' lives daily and advance your career in a collaborative, compassionate, and committed culture. The company is expanding its mission family.
Requirements
- High school graduate
- 2+ years of health care experience required.
- 2 years of experience in hospice preferred.
- Must have knowledge of the purpose and function of hospice and diagnosis acceptable to Hospice setting.
- Proficient in word processing, desktop publishing and spreadsheet software.
- Demonstrated knowledge of the appropriate skills for communicating with individuals of all ages.
Nice To Haves
- bachelor’s degree preferred in health related field or licensed clinician preferred.
Responsibilities
- Retrieve referrals in a timely manner from Forcura, ECIN, or other means of submission.
- Verify completion of EOB.
- If no EOB completed, contact Marketing liaison to alert them of referral to allow them to be first point of contact for referring facility or MD.
- Immediately initiates data entry and begins insurance authorization process.
- Enters PENDING code so that we can track patients who are in process.
- Arranges and schedules transportation (as needed), Durable Medical Equipment (DME), and Medication delivery (initiate workflow for RN to order meds).
- Contacts families and patients to coordinate the Start of Care or initiation visit, and delivery of Medications and DME.
- Schedules initiation visit as well as SOC visit in HCHB and sends visit to RN/LVN device so they can initiate care.
- Is responsible for timely initiation of care with the goal of response time of less than 2 hours.
- Is responsible for changing patient’s status to NON ADMIT and coordinating with DPCS to ensure they are aware of patient status.
- Other duties as assigned.
Benefits
- 401(k) retirement savings plan
- Mileage reimbursement
- Employee Assistance Program (EAP)
- Paid vacation, sick leave, and holidays
- Medical, dental, and vision insurance
- Flexible Spending & Health Savings Accounts
- Disability, life, and AD&D insurance
- Pet insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
