Hospice Intake Coordinator

Mission Healthcare • San Diego, CA

1d • Onsite

About The Position

Mission Healthcare, a leading home health and hospice company, is seeking a Hospice Intake Coordinator to join their team. This role is crucial in managing patient referrals and initiating the care process. The company emphasizes a culture of compassion, accountability, respect, excellence, and service (CARES), aiming to impact patients' lives daily and foster career growth. Mission Healthcare is committed to diversity, equity, and inclusion, creating a workplace where all employees feel valued and empowered. They are an equal-opportunity and veteran-friendly employer, encouraging applications from all qualified individuals.

Requirements

• High school graduate
• 2+ years of health care experience required.
• Proficient in word processing, desktop publishing and spreadsheet software.
• Demonstrated knowledge of the appropriate skills for communicating with individuals of all ages.

Nice To Haves

• Bachelor’s degree preferred in health related field
• Licensed clinician preferred.
• 2 years of experience in hospice preferred.
• Knowledge of the purpose and function of hospice and diagnosis acceptable to Hospice setting.

Responsibilities

• Retrieve referrals in a timely manner from Forcura, ECIN, or other means of submission.
• Verify completion of EOB. If no EOB completed, contact Marketing liaison to alert them of referral to allow them to be first point of contact for referring facility or MD.
• Immediately initiates data entry and begins insurance authorization process.
• Enters PENDING code so that we can track patients who are in process.
• Arranges and schedules transportation (as needed), Durable Medical Equipment (DME), and Medication delivery (initiate workflow for RN to order meds).
• Contacts families and patients to coordinate the Start of Care or initiation visit, and delivery of Medications and DME.
• Schedules initiation visit as well as SOC visit in HCHB and sends visit to RN/LVN device so they can initiate care.
• Responsible for timely initiation of care with the goal of response time of less than 2 hours.
• Responsible for changing patient’s status to NON ADMIT and coordinating with DPCS to ensure they are aware of patient status.
• Other duties as assigned.

Benefits

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Medical, dental, and vision insurance
• Flexible Spending & Health Savings Accounts
• Disability, life, and AD&D insurance
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED