Hospice Hospital Care Coordinator

Infinity Hospice Care Las Vegas•Las Vegas, NV

1d•Onsite

About The Position

The Hospital Care Coordinator is a professional responsible for coordinating hospice and palliative care patients in the hospital setting. The Hospital Care Coordinator strives for communication excellence by bridging the gap between patients, caregivers, and all members of the care team. This person builds a trusting relationship with patients and caregivers by understanding their critical needs and conveys that information to the care team. The Hospital Care Coordinator plays a vital role and is integral at every hand-off throughout the patient journey.

Requirements

Graduate of a Medical Assistant certificate program required
Palliative Care/Hospice/Home Health experience preferred
Demonstrates the knowledge of hospice philosophy and services and is able to communicate and apply them accordingly
Expert customer service ability and a strong desire to perform as an integral part of the care team
Possesses an ability to maintain good interpersonal relationships with patients, families, co-workers, and other health team members

Responsibilities

Perform all care coordination needs (including):
Assist with education of the community regarding hospice and palliative care and associated services
Learns and understands the roles of all members of the care team
Conduct initial intake and review health history with patients and family
Enter and update demographics, ensure patient consents are signed, and document time working in chart
Follow-up on all tasks such as; open orders for e-prescribe, medication refills, DME, laboratory, specialist referrals, follow patients across care transitions
Assist in entering medications into EMR, as directed
Obtain consent or authorization forms, as directed
Follow-up with hospital Case Manager/Discharge Planner to coordinate hand off from hospital
Assists in gathering and maintaining medical records
Notify care team members when visits are not complete