Hospice Care Coordinator

Trinity Health

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About The Position

Home Care / Hospice Coordinator Make a Meaningful Impact in Patient Care Transitions We are seeking a Home Care / Hospice Coordinator to serve as a key liaison between the acute care setting and post‑acute home care and hospice services. In this role, you will help ensure smooth, timely, and compassionate transitions for patients and families while building strong relationships with hospital staff and community providers. This is an excellent opportunity for a clinically experienced professional who enjoys collaboration, education, and patient advocacy—while also contributing to referral growth and service excellence. What You’ll Do Serve as the primary point of contact for hospital case managers, discharge planners, physicians, and care teams regarding home care and hospice services Facilitate and coordinate referrals from the acute care setting to home care or hospice Educate hospital staff, physicians, patients, and families on available services and care options Conduct initial assessments of home care needs and document care plans in compliance with policy Obtain physician orders and coordinate timely initiation of services Gather, review, and transmit clinical documentation to agency intake Communicate insurance coverage details and explain financial responsibility to patients and families Maintain ongoing communication with physicians, intake teams, families, and care partners Participate in quality improvement initiatives and support new program development Build and maintain referral relationships through hospital rounding and provider visits Meet established referral or sales performance expectations Uphold confidentiality, compliance standards, and organizational values at all times What We’re Looking For Required Qualifications Bachelor’s degree or equivalent experience Minimum of 2 years of experience in acute care, care coordination, customer service, sales/marketing, or a related role Excellent verbal and written communication skills Valid driver’s license and reliable transportation Preferred Qualifications Graduate of an approved clinical education program Current clinical license in the state of employment Experience with discharge planning, case management, or post‑acute care services Why Join Us Meaningful, patient‑centered work supporting safe and effective care transitions Collaborative environment with physicians, nurses, and interdisciplinary teams Opportunity to influence quality outcomes and community‑based care delivery Professional growth through education, mentoring, and program development Supportive mission‑driven organization committed to ethics, quality, and service excellence Work Environment & Expectations Combination of hospital‑based presence and community/provider travel Fast‑paced role requiring organization, adaptability, and strong clinical judgment Physical activity includes walking hospital units and occasional lifting or positioning Ready to Make a Difference? Apply today to join a team dedicated to exceptional care coordination, compassionate service, and positive patient outcomes. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

• Bachelor’s degree or equivalent experience
• Minimum of 2 years of experience in acute care, care coordination, customer service, sales/marketing, or a related role
• Excellent verbal and written communication skills
• Valid driver’s license and reliable transportation

Nice To Haves

• Graduate of an approved clinical education program
• Current clinical license in the state of employment
• Experience with discharge planning, case management, or post‑acute care services

Responsibilities

• Serve as the primary point of contact for hospital case managers, discharge planners, physicians, and care teams regarding home care and hospice services
• Facilitate and coordinate referrals from the acute care setting to home care or hospice
• Educate hospital staff, physicians, patients, and families on available services and care options
• Conduct initial assessments of home care needs and document care plans in compliance with policy
• Obtain physician orders and coordinate timely initiation of services
• Gather, review, and transmit clinical documentation to agency intake
• Communicate insurance coverage details and explain financial responsibility to patients and families
• Maintain ongoing communication with physicians, intake teams, families, and care partners
• Participate in quality improvement initiatives and support new program development
• Build and maintain referral relationships through hospital rounding and provider visits
• Meet established referral or sales performance expectations
• Uphold confidentiality, compliance standards, and organizational values at all times

Benefits

• Meaningful, patient‑centered work supporting safe and effective care transitions
• Collaborative environment with physicians, nurses, and interdisciplinary teams
• Opportunity to influence quality outcomes and community‑based care delivery
• Professional growth through education, mentoring, and program development
• Supportive mission‑driven organization committed to ethics, quality, and service excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level