Hospice Director of Patient Care Services (RN)
About The Position
Mission Healthcare is hiring a Hospice Director of Patient Care Services to coordinate and oversee direct and indirect patient services provided by clinical organization personnel. The role supports clinical supervisors and nursing supervisors in managing teams, planning, improving care, and evaluating staff performance. It also contributes to budget administration, staffing and operational planning, quality improvement, policy development, and compliance with applicable laws and standards. The director oversees clinical records, supplies, equipment, orientation, and continuing education, and helps ensure the quality and safe delivery of hospice services. The position is based in San Diego, California. The listed pay range is $145,000–$160,000 depending on experience; another schedule/shift line lists $145,000–$165,000.
Requirements
- Active Registered Nurse (RN) license.
- Either a baccalaureate degree and two years of full-time supervisory experience in hospice or home health within the last five years, or four years of hospice or home health experience within the last five years, including supervisory duties.
- Knowledge and expertise in clinical decision-making for the patient population and in Quality Management review and evaluation.
- Demonstrated ability to supervise and direct professional administrative personnel.
- Ability to market and deal tactfully with customers and the community.
- Excellent observation, verbal, and written communication skills.
- Knowledge of business management, governmental regulations, and CHAP standards.
- Active Hospice Certification through a recognized Hospice & Palliative Credentialing Center (HPCC), or willingness to obtain the certification and/or required training within 12 months of hire.
Nice To Haves
- Master’s degree in health care.
Responsibilities
- Coordinate and oversee direct and indirect patient services provided by clinical organization personnel.
- Guide and counsel coordinators and clinical or nursing supervisors to continually improve home health care services.
- Assist clinical or nursing supervisors in managing clinical teams and planning.
- Help clinical personnel with assessment, planning, implementation, and evaluation of patient and family or caregiver care as indicated.
- Assist the Executive Director/Administrator with preparing and administering the organization's budget.
- Interpret operational indicators to identify census and service-volume changes that may affect staffing, revenue, or expenses.
- Evaluate the performance of clinical or nursing supervisors and help them develop skills and techniques for evaluating clinicians.
- Hire, evaluate, and terminate organization personnel.
- Conduct clinical performance evaluations annually or more frequently when indicated.
- Oversee patient clinical records, statistics, reports, and records used to evaluate and report organizational activities.
- Ensure clinical records are maintained in compliance with local, state, and federal laws.
- Maintain adequate and appropriate inventory supplies and equipment for patient services.
- Develop, implement, and evaluate the orientation program for new personnel, and provide or delegate orientation.
- Plan and implement in-service and continuing education programs to meet personnel education and training needs.
- Assist with evaluating organizational performance through performance improvement, productivity, and quarterly and annual reviews.
- Ensure quality and safe delivery of hospice services.
- Assist in developing organizational goals and develop, recommend, and administer organizational policies and procedures.
Benefits
- 401(k) retirement savings plan
- Mileage reimbursement
- Employee Assistance Program (EAP)
- Paid vacation, sick leave, and holidays
- Tuition reimbursement
- Relocation assistance
- Medical, dental, and vision insurance for employees regularly scheduled 30 or more hours per week
- Flexible Spending and Health Savings Accounts for employees regularly scheduled 30 or more hours per week
- Disability, life, and AD&D insurance for employees regularly scheduled 30 or more hours per week
- Pet insurance for employees regularly scheduled 30 or more hours per week
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What This Job Offers
Job Type
Full-time
Career Level
Manager
