Hospice Director of Patient Care Services (RN)

Mission Healthcare • Carson City, NV

4d • $150,000 - $160,000

About The Position

Mission Healthcare is hiring a Hospice Director of Patient Care Services (RN) for its Carson City, Nevada territory. The role coordinates and oversees direct and indirect patient services provided by clinical organization personnel, supports clinical supervisors and teams, and helps ensure the quality and safety of hospice services. The director also contributes to budgeting, staffing oversight, personnel management, clinical records compliance, inventory management, staff orientation and education, performance improvement, and development of organizational goals, policies, and procedures.

The position is scheduled Monday through Friday, 8 a.m. to 5 p.m. The listed annual pay range is $150,000–$160,000, depending on experience. Mission Healthcare describes its culture as collaborative, compassionate, and committed, grounded in its CARES values: Compassion, Accountability, Respect, Excellence, and Service.

Requirements

• Current Registered Nurse licensure to practice professional nursing in the state.
• Bachelor’s degree in nursing from a program accredited by the National League for Nursing.
• Three years of management experience within the last five years in hospice, including at least one year in a supervisory or administrative capacity.
• Four years of registered nursing experience within the last five years in a home health agency, primary care clinic, or health facility, including at least one year in a supervisory or administrative capacity.
• Knowledge and expertise in clinical decision-making for the patient population and in Quality Management review and evaluation.
• Demonstrated ability to supervise and direct professional administrative personnel.
• Ability to market and deal tactfully with customers and the community.
• Excellent observation, verbal, and written communication skills.
• Knowledge of business management, governmental regulations, and CHAP standards.

Nice To Haves

• Master’s degree in health care preferred.

Responsibilities

• Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel.
• Guide and counsel coordinators and Clinical Supervisors/Nursing Supervisors to support ongoing improvement of home health care services.
• Assist Clinical Supervisors/Nursing Supervisors with clinical team management and planning.
• Assist clinical personnel, as indicated, with assessment, planning, implementation, and evaluation of patient and family/caregiver care.
• Assist the Executive Director/Administrator with preparation and administration of the organization's budget.
• Interpret operational indicators to identify census and volume changes that may affect staffing, revenue, or expenses.
• Evaluate the performance of Clinical Supervisors/Nursing Supervisors and help them develop skills and techniques for evaluating clinicians.
• Hire, evaluate, and terminate organization personnel.
• Conduct clinical performance evaluations annually or more frequently when indicated.
• Oversee patient clinical records, statistics, reports, and records used to evaluate and report organizational activities.
• Ensure clinical records are maintained in compliance with local, state, and federal laws.
• Maintain adequate and appropriate inventory of supplies and equipment for patient services.
• Develop, implement, and evaluate the orientation program for new personnel; provide orientation directly or delegate it to another staff member.
• Plan and implement in-service and continuing education programs to meet personnel education and training needs.
• Assist with evaluating organizational performance through the performance improvement program, productivity, and quarterly and annual reviews.
• Ensure quality and safe delivery of hospice services.
• Assist in developing organizational goals and develop, recommend, and administer organizational policies and procedures.

Benefits

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition reimbursement
• Relocation assistance
• Medical, dental, and vision insurance for employees regularly scheduled 30 or more hours per week
• Flexible Spending and Health Savings Accounts for employees regularly scheduled 30 or more hours per week
• Disability, life, and AD&D insurance for employees regularly scheduled 30 or more hours per week
• Pet insurance for employees regularly scheduled 30 or more hours per week

What This Job Offers

• Job Type: Full-time
• Career Level: Manager