Hospice Director of Patient Care Services (RN)
About The Position
Mission Healthcare is hiring a Hospice Director of Patient Care Services to coordinate and oversee direct and indirect patient services delivered by clinical organization personnel. The role supports clinical supervisors in team management, planning, and performance evaluation, and helps clinical personnel assess, plan, implement, and evaluate care for patients and their families or caregivers. The director also supports the Executive Director/Administrator with budget preparation and administration, monitors operational indicators that may affect staffing, revenue, or expenses, and hires, evaluates, and terminates organization personnel. The position oversees clinical records, reporting, inventory, and equipment; ensures records comply with applicable laws; develops and evaluates new-employee orientation; and plans continuing education and in-service training. The director contributes to performance improvement and organizational goal setting, develops and administers policies and procedures, and helps ensure the quality and safe delivery of hospice services. The position is based in San Diego, California. The stated pay range is $145,000–$160,000 depending on experience; the listing separately gives a schedule/shift figure of $145,000–$165,000.
Requirements
- Active Registered Nurse (RN) license.
- Either a baccalaureate degree and two years of full-time supervisory experience in hospice or home health within the last five years, or four years of hospice or home health experience within the last five years, including supervisory duties.
- Knowledge and expertise in clinical decision-making for the patient population and in Quality Management review and evaluation.
- Demonstrated ability to supervise and direct professional administrative personnel.
- Ability to market and deal tactfully with customers and the community.
- Excellent observation, verbal, and written communication skills.
- Knowledge of business management, governmental regulations, and CHAP standards.
- Active Hospice Certification through a recognized Hospice & Palliative Credentialing Center (HPCC), or willingness to obtain certification and/or required training within 12 months of hire.
Nice To Haves
- Master’s degree in health care preferred.
Responsibilities
- Coordinate and oversee direct and indirect patient services provided by clinical organization personnel.
- Guide and counsel coordinators and Clinical Supervisors/Nursing Supervisors to improve home health care services delivered by organization personnel.
- Assist Clinical Supervisors/Nursing Supervisors in managing clinical teams and planning.
- Help clinical personnel assess, plan, implement, and evaluate patient and family/caregiver care as indicated.
- Assist the Executive Director/Administrator with preparation and administration of the organization's budget.
- Interpret operational indicators to identify census and volume changes that could affect staffing, revenue, or expenses.
- Evaluate the performance of Clinical Supervisors/Nursing Supervisors and help them develop skills and techniques for evaluating clinicians.
- Hire, evaluate, and terminate organization personnel.
- Conduct clinical performance evaluations annually or more frequently when indicated.
- Oversee patient clinical records, statistics, reports, and records used to evaluate and report organizational activities.
- Ensure clinical records are maintained in compliance with local, state, and federal laws.
- Maintain adequate and appropriate inventory supplies and equipment for patient services.
- Develop, implement, and evaluate the orientation program for new personnel; provide orientation directly or delegate it to another staff member.
- Plan and implement in-service and continuing education programs to meet personnel education and training needs.
- Assist in evaluating organizational performance through the performance improvement program, productivity, and quarterly and annual reviews.
- Ensure quality and safe delivery of hospice services.
- Assist in developing organizational goals.
- Develop, recommend, and administer organizational policies and procedures.
Benefits
- 401(k) retirement savings plan
- Mileage reimbursement
- Employee Assistance Program (EAP)
- Paid vacation, sick leave, and holidays
- Tuition reimbursement
- Relocation assistance
- Medical, dental, and vision insurance for employees regularly scheduled 30 or more hours per week
- Flexible Spending and Health Savings Accounts for employees regularly scheduled 30 or more hours per week
- Disability, life, and AD&D insurance for employees regularly scheduled 30 or more hours per week
- Pet insurance for employees regularly scheduled 30 or more hours per week
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What This Job Offers
Job Type
Full-time
Career Level
Manager
