St Agnes Hospice Coordinator

Trinity HealthFresno, CA
Onsite

About The Position

The Hospice Coordinator – St Agnes Hospital Referral Coordinator facilitates hospital-to-home transitions by coordinating referrals to hospice services, ensuring timely, effective patient placement. This role serves as a key liaison between hospital staff, physicians, patients, and families, providing education on services, supporting discharge planning, and ensuring a smooth continuum of care. The coordinator also contributes to relationship development within acute care settings and supports growth initiatives. This role requires strong clinical judgment, relationship-building skills, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Requirements

  • Bachelor’s degree or equivalent experience required
  • Graduate of an approved clinical program; current state clinical license preferred
  • Minimum 2 years of experience in acute care, healthcare sales/marketing, customer service, or related field
  • Valid driver’s license with reliable transportation
  • Strong verbal and written communication skills
  • Commitment to organizational mission, ethics, and compliance standards

Responsibilities

  • Coordinate and manage hospital referrals, ensuring timely follow-up and service initiation
  • Assess patient needs, develop care plans, and secure physician orders
  • Educate healthcare teams, patients, and families on home care/hospice services
  • Verify insurance coverage and communicate financial responsibilities
  • Maintain accurate documentation and compliance with all regulations and policies
  • Build and maintain relationships with hospital staff and referral sources
  • Participate in quality improvement initiatives and support business development efforts
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