Hospice CNA Coordinator
About The Position
The Hospice CNA Coordinator is a lead CNA position responsible for supporting field staff, coordinating patient schedules and assignments, and helping ensure accurate visit documentation and timecards. The coordinator responds to scheduling callouts, assists with assignments for new admissions, answers CNA-related questions and concerns, and helps prepare and facilitate orientations for new CNA field staff. The role also includes weekly reporting and communicating updates to the direct supervisor. Brighton/Suncrest Hospice aims to provide exceptional care and service by increasing staff-to-patient ratios, clinical visits, and support for patients and families. The organization is a Community Health Accreditation Partner (CHAP)-certified hospice.
Requirements
- Previous leadership/management and/or hospice experience.
- Ability to work well within a team environment and independently.
- Excellent communication skills.
- Strong familiarity with computer applications and spreadsheets.
Nice To Haves
- Prior hospice experience is preferred but not required.
Responsibilities
- Receive callouts from CNA field staff and reassign patient visits as needed.
- Ensure the daily patient schedule is complete and updated in the database.
- Assist with staffing assignments for new admissions and scheduling as needed or directed by the supervisor.
- Respond to phone calls from all disciplines, family members, and referral sources to address concerns or general CNA-related questions.
- Follow up with staff to provide support and education as needed.
- Assist with preparing and facilitating new-hire orientations for CNA field staff.
- Complete weekly reports for discussion in a weekly meeting with the direct supervisor.
- Assist in reviewing and exporting visits in the database.
- Communicate with CNAs about their documentation and timecards, then report this information to the supervisor weekly.
Benefits
- Annual salary of $47,000–$51,000 plus monthly bonus opportunities.
- Medical, dental, and vision insurance.
- Paid time off.
- 401(k) plan with employer match and 100% vesting after 90 days of employment.
- A culture emphasizing appreciation and valuing team members.
- Opportunity to join a rapidly growing national company, with possible position upgrades.
- Actual work/life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
