Hospice Clinical Manager
About The Position
The Hospice Clinical Manager oversees hospice program development, including staff education, data management, and the implementation of appropriate clinical practices. This role establishes functions and qualifications for all personnel, determines staffing needs and patterns, and oversees compliance with personnel policies. The manager reviews the performance of direct reports and is responsible for program development in all areas of the hospice program. They monitor compliance with the board-approved budget and day-to-day regulatory and reimbursement requirements, ensuring adherence to Joint Commission, state, and federal regulations. The position also assists with the education and orientation of clinical staff, collaborates with other departments on policies, determines patient eligibility for care, provides clinical expertise, and participates in the Agency Quality Improvement program. Additionally, the manager analyzes changes in regulations and funding, recommends policy revisions, and performs other duties as assigned, consistently providing service excellence.
Requirements
- Registered Nurse currently licensed in the Commonwealth of Massachusetts.
- Minimum of three (3) years of supervisory or administrative experience in a home health agency, hospice or related health program.
- Ability in program administration.
- Excellent oral and written communication skills.
- Ability to utilize available hardware and software.
Nice To Haves
- BSN, Master’s degree in Nursing or Public Health or Nurse Practioner preferred.
Responsibilities
- Oversees hospice program development including staff education, data management, and implementation of appropriate clinical practice in hospice.
- Establishes functions and qualifications for all personnel.
- Determines staffing needs and staffing patterns according to program requirements and with consideration for utilization of personnel at their maximum potential.
- Oversees compliance with personnel policies.
- Reviews performance of all direct reports.
- Responsible for program development in all areas of the hospice program.
- Monitors compliance with board-approved budget.
- Monitors day-to-day compliance with regulatory and reimbursement requirements as defined by various government agencies.
- Maintains compliance with all Joint Commission, state and federal regulations.
- Assists with initial and ongoing education of all clinical staff in hospice.
- Assists with the orientation, preceptorship and ongoing education of all new staff to hospice.
- Collaborates with other departments to develop, maintain and monitor policies and standards related to hospice activities.
- With clinicians and intake determines patient eligibility for care within the program guidelines established.
- Provides clinical expertise and serves as a resource to staff and the community.
- Participates in Agency Quality Improvement program.
- Analyzes changes in regulatory, reimbursement, hospice and palliative care program funding and recommends revisions to proposed or current policies.
- Other duties as assigned.
- Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects VNA’s commitment to CARES: compassion, accountability, respect, excellence and service.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
