Hospice Account Manager
About The Position
Mission Healthcare is hiring a Hospice Account Manager to develop referral relationships and promote hospice services in the San Bernardino, California territory. The role serves as a liaison between referral partners, patients, families, and the hospice clinical team, and works with intake and admissions to support smooth transitions for new patients. The Account Manager also develops and monitors marketing plans, tracks market and competitor activity, and works toward assigned sales goals. The schedule is Monday through Friday, 8 a.m. to 5 p.m. Compensation is listed as $80,000–$100,000+ depending on experience, with a competitive on-target earnings plan that rewards performance without limits.
Requirements
- At least two years of healthcare sales, business development, or account management experience.
- Proven track record of meeting or exceeding sales goals.
- Strong communication, relationship-building, and public speaking skills.
- Motivated and goal-oriented, with the ability to work independently in the field.
- Valid driver’s license, reliable insured vehicle, and ability to meet the organization’s driving requirements.
Nice To Haves
- Bachelor’s degree in business, marketing, healthcare administration, or a related field; equivalent work experience is also considered.
- Experience in hospice, home health, or senior care.
- Knowledge of hospice philosophy and services.
Responsibilities
- Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
- Generate hospice referrals by educating healthcare professionals about hospice services, eligibility criteria, and the benefits of early referrals.
- Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
- Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
- Identify and respond to referral partners’ needs, providing customer service and follow-up.
- Collaborate with hospice intake and admissions teams to support smooth transitions for new patients.
- Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
- Develop and implement marketing plans, assist in establishing agency volume projections, and monitor resource allocation within budgetary limitations.
- Provide leadership in strategic planning and maintain knowledge of markets, government agencies, major payor groups, key referral sources, and competitor positioning.
- Meet or exceed assigned monthly, quarterly, and annual sales goals.
- Monitor market conditions and competitor activity, and provide feedback to leadership to inform business development strategies.
- Monitor and report on cost-effective marketing efforts.
Benefits
- 401(k) retirement savings plan
- Mileage reimbursement
- Employee Assistance Program (EAP)
- Paid vacation, sick leave, and holidays
- Tuition reimbursement
- Relocation assistance
- Medical, dental, and vision insurance for employees regularly scheduled 30+ hours per week
- Flexible Spending and Health Savings Accounts for employees regularly scheduled 30+ hours per week
- Disability, life, and AD&D insurance for employees regularly scheduled 30+ hours per week
- Pet insurance for employees regularly scheduled 30+ hours per week
- Competitive compensation with on-target earnings rewarding performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
