Hose/Operation Support Technician

Empire Southwest•Mesa, AZ

3d•$20 - $23•Onsite

About The Position

Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world. We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation, family-owned organization. We have 100+ job openings throughout our 30+ locations in Arizona, Nevada, and parts of Eastern California. Join our team today!

Requirements

At least six months of related experience in a similar role and environment.
Ability to speak, read, write, and comprehend English.
Keep safety as a priority in the work environment.
Ability to successfully complete a skills assessment. (eTRAIN test)
Valid driver’s license.
Excellent client service skills.
Own and maintain required personal tools.
Proof of high school diploma or General Education Degree (GED).
Must have a valid driver’s license.
Prior experience in Fluid connector business.
Previous knowledge and experience in Hose assembly and warehouse functions, including forklift operations.
Must be able to communicate (speak, read, comprehend, write) in English.

Nice To Haves

At least five years heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Proficient rebuilding/repairing machinery including hydraulics, electrical, powertrain, engines, and Tier IV Emissions systems, failure analysis procedures, warranty claims procedures…
Computer skills conversant with DBS, Antares, SIS, HIS.
Reads and understands digital calipers.
Must have mathematical skills sufficient for measuring hose, counting stock, and maintaining supply inventories.
Mechanical aptitude.
Ability to maintain consistent attendance.

Responsibilities

Works independently to fill customer needs.
Assembles hoses for customers.
Ships and receives parts and components and provides customer counter support as needed.
Operates forklifts and company vehicles.
Operates hose assembly equipment.
Maintains housekeeping in hose, warehouse, and shop areas.
Picks up and delivers parts and components.
Assists in all areas of Hydraulic Division operations.
Fabricates Hose assemblies and battery cables as per customer specifications.
Ships and receives parts and repair components. Check parts sales orders (PSO's) and delivery receipts for accurate information.
Provides customer counter service as needed for parts and service operations.
Picks up and delivers parts and components.
Responsible for maintenance of the vehicle used to deliver parts.
Fills orders from stock. Assists in inventory maintenance and control.
Performs all warehouse functions as assigned.
Maintains housekeeping in the shop and warehouse areas.
Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards.
Works within and promotes corporate values.