Hood Cleaning Service Manager

Marmic Fire & Safety • Fort Collins, CO

49d

About The Position

The Hood Cleaning Service Manager at Marmic Fire & Safety oversees the daily operations of the Hood Cleaning Department, supervises technicians, and coordinates service activities to ensure work is completed efficiently and to safety, quality, and customer-service standards. The role manages operational and administrative functions, including scheduling, quoting jobs, ordering materials, maintaining vehicle and equipment logs, reviewing timesheets, and managing department documentation. The manager is also responsible for employee development, departmental profitability, and a productive work environment.

Requirements

• Ability to read and interpret safety rules, mechanical drawings, maintenance instructions, and procedure manuals.
• Proficiency in writing reports, preparing correspondence, and communicating effectively with customers and employees.
• Strong math skills, including calculating rates, ratios, and percentages and interpreting mechanical drawings.
• Problem-solving skills for situations involving variables and standardized processes.
• High school diploma or equivalent.
• At least 2 years of relevant experience in hood cleaning or a related field.
• Ability to consent to and pass pre-employment background checks and substance abuse screening, with ongoing compliance during employment.
• Physical ability to perform labor-intensive tasks, lift and move equipment weighing over 50 pounds, and work in challenging environments such as crawl spaces, high lifts, and ladders.

Nice To Haves

• Experience in a supervisory or management role in a service- or maintenance-related industry.
• Strong organizational skills and ability to manage multiple tasks and priorities.
• Familiarity with commercial kitchen environments and knowledge of fire safety standards.

Responsibilities

• Supervise daily Hood Cleaning Department operations and ensure jobs are completed on time and in accordance with safety and quality standards.
• Provide quotes for repair work and coordinate with the Branch Manager on quotes for new repair jobs.
• Order materials for repairs and quoted jobs, ensuring timely delivery and availability.
• Schedule service work and assign technicians to contracted jobs while managing labor resources.
• Attend meetings to coordinate department activities and align with company goals.
• Monitor contracted jobs to ensure work is completed on schedule and to customer satisfaction.
• Review and submit departmental timesheets for accurate and timely payroll processing.
• Collect and manage work orders, purchase orders, and daily logs on a weekly basis.
• Maintain vehicle maintenance logs and ensure departmental equipment is maintained and functional.
• Interview, train, and develop department employees, and guide them in planning, assigning, and directing work.
• Conduct performance appraisals, address complaints, and resolve workplace issues.
• Maintain departmental profitability through efficient operations and excellent customer service.
• Uphold company standards and goals for safety, quality, and customer satisfaction.

Benefits

• Employee Ownership Program.
• Company-paid training programs and on-the-job training.
• Telehealth services if healthcare coverage is elected.
• 401(k) plan with up to a 4% company match.
• Medical, dental, and vision insurance effective the first of the month following the start date.
• Accrual of up to 13 days of paid time off in the first year.
• Seven paid holidays annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED