HomeShare Project Lead

YMCA of the National Capital Region • Ottawa, ON

15h

About The Position

The HomeShare Project Lead's primary responsibility is to conduct outreach to seniors who may need a bit of help to stay in their own homes (e.g., snow shovelling, light housekeeping), and play a match-making function between these hosts and newcomers in transitional housing and others at risk of homelessness, so that both parties feel comfortable and supported in entering into a shared living arrangement.

Requirements

• Post-secondary degree or diploma preferred, with a background in social services, social enterprise/social innovation, and/or conflict resolution an asset.
• Fluent in English and French, oral and written
• Excellent written and oral communication and interpersonal skills in order to deal effectively, professionally and diplomatically with staff, vulnerable residents, project partners, and clients.
• Demonstrated commitment to excellence in customer service.
• Minimum one year’s experience in a project management capacity (whether paid, volunteer, or student-led).
• Conflict resolution/mediation skills required.
• Self-starter with strong organizational skills, good time management, project planning and execution ability, and attention to detail.
• Applicants must already have a valid permit to work in Canada.
• A Police Record check, not more than 6 months old is required.
• Semi-annually, staff must complete the mandatory training for the protection of Children & Youth and submit the certificate of completion.

Nice To Haves

• Other languages are an asset
• Valid Driver’s License and access to a reliable vehicle are preferred.

Responsibilities

• Developing and implementing project plans, timelines, and milestones.
• Supporting a project steering committee (meeting agendas, minutes, terms of reference, etc.).
• Interviewing home-seeking applicants and hosts for their needs, circumstances, and preferences.
• Match-making between hosts and applicants, building on the experience of other home-sharing services.
• Follow-up conflict resolution support.
• Fielding general inquiries about the project.
• Documenting pilot project successes, challenges, and lessons learned for knowledge exchange purposes, supported by other YMCA Housing Services staff and potential external research partners.
• Liaison with partners, including Canada HomeShare and their technology platform, Happipad.
• Preparing reports to funders, including operational data, project outcomes, and financial information

Benefits

• Free YMCA gym membership
• Discounted Y program fees (including health & fitness programs, child care, and camps)
• Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services
• Health and Dental Insurance
• Long-term Disability and Life Insurance
• Access to our Canadian YMCA Retirement Fund pension plan
• Up to 25 vacation days per year including two float days, and one birthday vacation
• Maternity leave benefits for up to 18 months

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree