Homelessness Solutions/Housing Manager

City of DowneyDowney, CA
Onsite

About The Position

Under direction of the Assistant City Manager, assists in the implementation of the City’s homelessness outreach programs within the City. Under general supervision, coordinates and oversees the City’s Homeless Action Plan programs focused mainly on those at risk of or experiencing homelessness in the City; and collaborates with public agencies, businesses, and non-profit organizations involved in the planning and delivery of services and facilities to homeless persons. This position is FLSA exempt, non-represented, and serves in an "at will" capacity. Salary and benefits are established by City Council Resolution for classifications designated as Executive, Mid-Management, Confidential/Exempt.

Requirements

  • Two years of grants and/or case management experience in a governmental or nonprofit organization with an emphasis on homeless services, data analysis, and evaluation and policy development.
  • Equivalent to a Bachelor's degree from an accredited college or university, with major course work in public or business administration, social science, counseling or a related field.
  • Possession of, or must obtain, an appropriate, valid driver's license.
  • Knowledge of pertinent federal, state, and local laws, codes and regulations.
  • Knowledge of local homeless service coordination efforts including the Los Angeles Continuum of Care, LA County Measure A funding and associating agencies, the COGs Affordable Housing Trust, Los Angeles County Homeless Initiative, and other local activities to address homelessness.
  • Knowledge of best practices in homeless service delivery systems.
  • Knowledge of principles of public administration.
  • Knowledge of quantitative and management analysis techniques.
  • Knowledge of project management methods and techniques.
  • Knowledge of methods of research program analysis and report preparation.
  • Knowledge of modern office procedures, methods, and computer equipment.
  • Ability to coordinate the work of contract partners, support personnel and sub-recipient partners.
  • Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of homeless program goals.
  • Ability to conduct research, and develop and assess surveys and analyze data.
  • Ability to act as a resource for concerns of departments, boards, and commissions.
  • Ability to keep abreast of current innovative methods to address homelessness.
  • Ability to perform various reviews and evaluations to determine program compliance.
  • Ability to prepare and administer budgets.
  • Ability to deal effectively with the public, community groups, governmental agencies, and City boards and commissions.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
  • Ability to respond to common inquiries or complaints from customers, or members of the community.
  • Ability to prepare correspondence and reports.
  • Ability to manage time, plan and organize administrative work effectively.
  • Ability to maintain privacy and confidentiality of information.

Nice To Haves

  • Incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program.

Responsibilities

  • Serve as the City’s point person for Homelessness resources and questions.
  • Maintain the City’s Homeless Resources hotline, website and brochure.
  • Update and implement the City of Downey Homeless Action Plan.
  • Provide outreach and engagement with those experiencing homelessness seeking housing, shelter, behavioral and physical health linkages, employment and other supportive services; providing linkage to all appropriate services and providers as needed.
  • Manage outreach and cleanup efforts.
  • Coordinate the annual homeless count with community stakeholders.
  • Work with various local providers, agencies, workforce boards, non-profits and faith-based organizations to facilitate needed services, resources, and opportunities; and establish and maintain effective relationships with governmental and community agencies regarding programs and services.
  • Serve as the City representative on the Gateway Cities Council of Governments Homelessness TAC and the SPA 7 Homeless Coalition meetings.
  • Coordinate the City's STEP Team, which is a collaborative, multi-departmental initiative focused on addressing homelessness in the Downey Community. The STEP team includes City Net, Downey Police Officers, including the Downey Police Department Mental Evaluation Team, Public Works, Code Enforcement, Parks & Recreation, and the City Manager’s Office, all working together to provide support, resources, and solutions.
  • Along with the City’s housing program administrator, coordinates housing programs, including housing rehabilitation, rental assistance, rental arrears prevention, project implementation, and program monitoring.
  • Manages housing and homelessness-related funding sources, including PLHA, Measure A Local Solutions Fund, and other funds that support affordable housing, housing stability, and homelessness prevention activities.
  • Supports affordable housing responsibilities, including funding eligibility review, affordability compliance, and coordination with consultants, auditors, nonprofit and development partners.
  • Coordinates Housing Successor Agency responsibilities, including annual reporting, audit support, restricted fund tracking, affordable housing loan monitoring, and preparation of related governing body actions.
  • Oversees contracts for housing and homelessness programs to ensure effective service delivery, budget oversight, compliance, and performance tracking.
  • Prepare program reports and make presentations concerning program activities, goals, and objectives.
  • Participate in the development and administration of program budgets.
  • Apply for and administer federal, state, and local grants to expand resources.
  • Facilitate workshops, trainings, and meetings within City department and outside government and community agencies.

Benefits

  • Salary and benefits are established by City Council Resolution for classifications designated as Executive, Mid-Management, Confidential/Exempt.
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