Homeless Response Coordinator

City of Minneapolis • Minneapolis, MN

3d • Hybrid

About The Position

The Homeless Response Coordinator will coordinate the City’s response to unsheltered homelessness, in partnership with other City departments. This position will support the City’s efforts to prevent, prepare for, and respond to persons who are experiencing unsheltered homelessness through the planning, coordination, and execution of various strategies. The position will be in the field administering direct response to homeless encampments and other persons experiencing unsheltered homelessness. The City of Minneapolis does not sponsor applicants for work visas.

Requirements

• Bachelor’s Degree in a related field such as social work, human services, mental health services, affordable housing or public policy.
• Two years of experience working with people experiencing homelessness, and working with a variety of stakeholders, including those internal and external to an organization.
• Valid Driver's License required.
• Strong verbal and written communication skills
• Ability to coordinate work of multiple city departments and external partners
• Ability to work in a dynamic and changing environment
• Culturally agile – the ability to work respectfully with clients, coworkers, and key stakeholders who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, religion, and disability status.
• Ability to navigate complicated interpersonal dynamics and complex situations
• Conflict management and de-escalation skills
• Experience or training in trauma-informed service
• Ability to work both indoors and outdoors in a variety of settings

Responsibilities

• Perform street outreach work, including interacting with persons experiencing unsheltered homelessness, making referrals to housing and shelter.
• Coordinate the response to unsheltered homelessness among city departments, including Health, MPD and others that have a role in the City’s homeless response system to identify and coordinate services that the City can directly provide to persons experiencing unsheltered homelessness, including outreach, health services and sanitation services.
• Coordinate work of all street outreach teams that are contracted by City of Minneapolis and Hennepin County; ensuring outreach teams are covering different geographic areas, and meeting housing goals.
• Work with Hennepin County, Minneapolis Park and Recreation Board, homeless shelter providers, and other regional partners on unsheltered homeless response, to inform outreach coordination and outreach activities.
• Prepare and present information related to data on unsheltered homelessness and street outreach outcomes.
• Represent the City in meetings about unsheltered homelessness with key stakeholders, including elected officials, staff from partner organizations, community members, and people with lived experience of homelessness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level