Homeless Programs Case Manager
About The Position
At The Salvation Army, our work is more than a job. It is a calling to serve. Our ministry is motivated by the love of God, and our mission is to meet human needs without discrimination. Every day, we work to bring hope, stability, and support to individuals and families facing some of life's most difficult challenges. We are seeking a dedicated Case manager with a background in Social Work, Human Services, Psychology, or Behavioral Health to support individuals and families experiencing homelessness. This role is ideal for someone passionate about direct client services, care coordination, crisis interventions, and housing programs. If you have experience in case management, social services, or community outreach, and want to make a measurable impact, this is an opportunity to grow your career while serving your community.
Requirements
- Bachelor's degree in Social Work, Human Services, Psychology, Counseling, or related field required
- Minimum of one (1) year of experience in case management, social services, homeless services, or behavioral health
- Strong case management and client engagement skills
- Knowledge of homeless services systems, housing resources, and community programs
- Excellent communication, documentation, and organizational skills
- Ability to work independently and as part of a multidisciplinary team
- High level of empathy, professionalism, and culture competence
Nice To Haves
- Experience working with at risk populations, crisis situations, or housing programs preferred
- Experience with HMIS, databases, or electronic case management systems preferred
Responsibilities
- Conduct intake assessments, client interviews, and coordinated entry evaluations
- Provide case management services, including goal setting, care planning, and ongoing client support
- Support clients in rapid rehousing, housing stabilization, and homelessness prevention programs
- Deliver crisis intervention, advocacy, and landlord mediation to maintain housing stability
- Connect clients to community resources, mental health services, employment programs, and supportive services
- Maintain accurate and timely HMIS data entry and case documentation
- Monitor client progress and ensure compliance with grant funded program requirements
- Prepare reports, case notes, and outcome tracking for program evaluation
- Collaborate with social service agencies, housing providers, and community partners
- Participate in team meetings, trainings, and outreach events
Benefits
- Medical, dental, vision, and retirement options
- Paid time off (14 holidays, vacation, sick, personal time)
- Ongoing training and career growth opportunities in social services
- Free individual or family Kroc Center membership, taxes apply
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
