Homeless Prevention Case Manager

The Salvation Army USA Central Territory • Peoria, IL

2d • $21 - $25

About The Position

Responsible for the administration of The Salvation Army’s Emergency Assistance
Programs in Peoria, Fulton, and Woodford County including resource referrals,
screening participants for eligibility with various funding partners, and
administering assistance according to agency and funder standards.

Requirements

• Bachelor's degree in social work, sociology, criminal justice, psychology or human service-related field. Consideration given to individuals with significant social service case management experience in lieu of a bachelor's degree.
• A minimum of three to five years’ knowledge and work experience related to Social Services and supporting others through Case Management is preferred.
• Familiarity with local resources, Continuum of Care and homeless service providers.
• Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
• Close attention to detail and a high level of confidentiality
• Ability to multi-task several projects concurrently
• Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
• Ability to establish and implement policies and procedures.
• Demonstrated awareness of budget resources and cost control, as well as planning and administering budgets.
• Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications.
• This individual must be able to travel to meet the needs of the position. A valid MVR is required.

Responsibilities

• Conduct outreach and engagement services in the community to identify, engage, support and build rapport with participants in the target population.
• Develops and fosters local relationships with other service/ healthcare/ educational/ municipal entities to ensure effective local support and referral sources.
• Determine client eligibility and conduct client intakes and assess the level of need, complete all appropriate assessments and paperwork, gathering documentation.
• Maintain written and electronic case files with all relevant client information along with advocacy, financial services, referrals, payment arrangements, and outcomes.
• Maintain and submit monthly statistics in a timely order as required for The Salvation Army and other grants received.
• Collects, compiles, and reports statistical data to the Assistant Social Services Director.
• Attend staff meetings and community events as necessary.
• Participate in the renewal of all contract and funding plan requests.
• Other duties as assigned by the Peoria Social Service Assistant Director
• Maintain positive work atmosphere through appropriate conflict management, courteous demeanor, and professional and appropriate communication practices.

Benefits

• medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level