Homecare Technician

PromptCare Companies • Westwood, MA

3d

About The Position

PromptCare is seeking a reliable Homecare Technician Driver to deliver medical supplies and equipment accurately and on time to clients' homes. The role includes picking up equipment in accordance with State and Federal regulations and accrediting body standards. The position is full-time, 40 hours per week, and includes rotating on-call responsibilities for emergency delivery calls. The position is based in Westwood, Massachusetts, and reports to a Departmental Supervisor or Manager.

Requirements

• High school diploma or equivalent preferred.
• Valid driver's license.
• Clean driving record for a minimum of three years.
• Basic computer and tablet skills and appropriate phone etiquette.
• Ability to respond to emergency delivery calls on a rotating off-hours on-call basis.
• Ability to work longer than normal hours with little or no notice as needed.
• Ability to lift office products and supplies weighing 25 pounds and occasionally up to 50 pounds.
• Ability to communicate verbally and listen attentively; walk, reach, lift files, open filing cabinets, and bend or stand as needed.

Nice To Haves

• Knowledge of healthcare and/or home medical equipment.

Responsibilities

• Call patients to notify them of expected delivery times.
• Load and unload vehicles with required equipment, medications, oxygen, and supplies before leaving the office.
• Deliver home medical equipment, medications, oxygen, and supplies correctly and effectively.
• Set up oxygen tanks, concentrators, and other respiratory-related equipment.
• Pick up home medical equipment, oxygen tanks, and hazardous waste in accordance with company policies and procedures.
• Maintain a clean and safe working environment in the building and on the truck.
• Complete paperwork, including CODs, insurance information, and signature documentation.
• Organize work efficiently and return required documentation in a timely manner.
• Maintain vehicles in compliance with DOT and FDA regulations.
• Be prepared to load vehicles and begin daily deliveries by 10:30 a.m.
• Keep patient care, financial information, and employee activities confidential in accordance with company procedures and HIPAA regulations.
• Work longer than normal hours with little or no notice when needed.
• Interact professionally with fellow drivers.
• Perform other warehouse duties as assigned, including cleaning equipment and managing inventory stock.
• Respond to emergency delivery calls as needed during rotating off-hours on-call duty.

Benefits

• Competitive salary
• Comprehensive medical, dental, and vision package
• 401(k) plan with company match
• Generous paid time off, including vacation, sick time, personal days, and paid holidays
• Life insurance with optional enhancements
• Employee Assistance Program with free counseling and coaching sessions
• Emotional well-being and work-life balance resources
• Company-paid short- and long-term disability coverage with optional supplements
• Accidental death and dismemberment insurance
• Flexible spending account and health savings account
• Commuter spending programs
• Volunteer and engagement opportunities
• Employee referral bonuses
• Discounts on entertainment, travel, supplemental plans, and cellphone plans

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED