Home Support Worker (OPSEU)-GTA
About The Position
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities. Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area. Provides in-home support and emergency response services to clients in the home support and assisted living environment.
Requirements
- Graduate of an approved and recognized Personal Support Worker course in Ontario, or equivalent
- Current CPR & First Aid Certificate
- Client-centred care focus with strong customer service and interpersonal skills
- Demonstrated ability to take initiative, problem-solve and time manage
- Ability to work independently as well as be an active, positive team player
- Computer literacy (MS Office).
- Satisfactory Police Vulnerable Sector Screen result
- Ability to communicate in English and Chinese
Nice To Haves
- Registration with Health and Supportive Care Providers Oversight Authority (HSCPOA) preferred.
- Basic knowledge of Alayacare, Workday an asset.
Responsibilities
- Applies client-centred approach and respects client's wishes, rights, dignity, autonomy and needs when providing in-home support services
- Provides high quality support services in accordance with care plan, organization's mission and legislated and regulatory standards (e.g. personal care, homemaking, meal services, social activities, escorting, shopping, etc.)
- Responds promptly to clients' emergencies and takes appropriate actions (e.g. medical, non-motion sensor)
- Provides accurately and timely reports of client's condition verbally. Document as appropriate.
- Maintains complete and up-to-date client's progress report and accurate statistics of service
- Works closely with caregiver to provide optimal care for clients and provides emotional support and relief to caregiver
- Assists in daily and special social activities
- Assists in maintaining clients' information database
- Assists in mass program/activities such as fire drills and preventive maintenance programs, as required
- Complies with risk management policy for health and safety and infection control
- Keeps up-to-date with developments and best practices in the field
- Other duties as assigned
Benefits
- Competitive total compensation package
- Multi-employer pension plan
- Professional development opportunities
- Ongoing learning and development
- Employee education assistance program
- Award winning corporate culture
- Safe, inclusive and supportive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1-10 employees
