Home Services Account Manager

Joshua Tree Experts•Stockertown, PA

12d•Onsite

About The Position

This outside sales position is not just a job; it's a year-round career built on relationship management and territory growth. You will be the face of our premium brand, meeting with homeowners, evaluating their properties, and selling comprehensive, high-end outdoor property solutions. As our Home Services Account Manager, your main responsibilities include: Consultative Selling: Using relationship-based sales techniques to prospect, educate clients, and close high-ticket service contracts. Territory Management: Continuously engaging in prospecting, obtaining referrals, networking with peers, and actively seeking new business opportunities in high-end neighborhoods. Estimating & Proposing: Conducting on-site property inspections, proposing job costs, and providing timely, professional estimates to prospects and clients. Client Experience: Following up promptly after job completion to address any concerns, ensure 100% satisfaction, and build long-term retention. Operational Partnership: Collaborating with our office staff to schedule work and communicating the job scope to our expert production crews to ensure client expectations are met. Brand Ambassadorship: Demonstrating ethical behavior, integrity, and acting as a role model for our core values: Reliable, Team Player, Improve & Adapt, and Find a Way.

Requirements

Proven Sales Track Record: Demonstrated ability to meet and exceed sales goals, build pipelines, and close deals.
Consultative Approach: Excellent customer service, telephone etiquette, and face-to-face presentation skills. You must be comfortable speaking directly with affluent homeowners.
Problem Solver: Ability to multitask, prioritize, identify problems, and collaborate on solutions with minimal supervision.
Tech-Savvy: Attention to detail and proficiency with basic computer systems (CRM experience is a big plus).
Outdoor Interest: A genuine interest in the green industry, landscaping, or outdoor property care, with a willingness to learn our specific service lines.
3-5+ years of proven success in outside sales, B2C sales, or account management.
Strong persuasion, negotiation, and closing skills.
Flexibility to work varying hours to meet job demands and client schedules.
Valid driver's license, a clean driving record, and comfortable driving to local appointments daily.
High school diploma (College degree preferred but not required).

Nice To Haves

Previous experience selling in the home services, construction, or outdoor service industries.
Experience with territory mapping and route-based sales.

Responsibilities

Consultative Selling: Using relationship-based sales techniques to prospect, educate clients, and close high-ticket service contracts.
Territory Management: Continuously engaging in prospecting, obtaining referrals, networking with peers, and actively seeking new business opportunities in high-end neighborhoods.
Estimating & Proposing: Conducting on-site property inspections, proposing job costs, and providing timely, professional estimates to prospects and clients.
Client Experience: Following up promptly after job completion to address any concerns, ensure 100% satisfaction, and build long-term retention.
Operational Partnership: Collaborating with our office staff to schedule work and communicating the job scope to our expert production crews to ensure client expectations are met.
Brand Ambassadorship: Demonstrating ethical behavior, integrity, and acting as a role model for our core values: Reliable, Team Player, Improve & Adapt, and Find a Way.