Home Performance Energy Specialist Apprentice

Community Action Partnership of Orange County • Garden Grove, CA

9h • Onsite

About The Position

Community Action Partnership has an exciting opportunity for a Home Performance Energy Specialist Apprentice. In this role, the Home Energy Specialist Apprentice will learn how to provide home assessments, diagnostic testing, and use various testing methods and inspections of residential units served through Weatherization Contracts implemented by Community Action Partnership of Orange County, playing a critical part in the work and dedication of Community Action Partnership of Orange County’s initiatives.

Community Action Partnership Orange County (CAP OC) is a trusted resource for Orange County community members who face obstacles such as food insecurity, unemployment, economic turmoil and more. We walk alongside the people we serve, and we act to meet immediate needs without delay. Our programs help empower people to improve their lives and their communities. We see poverty as an unacceptable reality for our neighbors and rally with key partners to help facilitate change.

CAP OC hires professionals who support and embody the following EPIC values: Going above and beyond in every interaction and activity we undertake. We strive for EXCELLENCE in service, keeping a pulse on the most up-to-date innovations within our industry. Together, we continually assess and improve the way to work and enhance the strategies we utilize to meet the needs of our community. Reaching our goals by working collaboratively with each other and our community. We are working to do the things that have not been done, empowering families and individuals to financial independence, breaking the cycle of poverty, creating financial equity, combating food insecurity, and establishing healthy and energy-efficient living conditions for all through social innovation. All of this takes PROACTIVENESS, and an intrinsic motivation that drives us to go above and beyond to create cutting-edge trends and program designs. We have the will and the energy and won't stop until the needs of our underserved community no longer exist. We are a team of high INNOVATION. We value the work we do; the people we serve; and treat each other with respect and kindness. We also have an environment of engaging in social economic justice by sharing of ideas and not afraid to try new things that increase our educational capacity. We think outside of the box, and challenge prevailing assumptions about issues of poverty. Reaching our goals by working in partnership with each other and our community. The work we do is deeply rooted in the COLLABORATION we have with our community and its citizens. We care about the legacy of community action partnership and go above and beyond to ensure we support each other in bringing forth the services and resources that will positively change generations forever. We have remained true to our mission: We seek to end poverty by stabilizing, sustaining, and empowering people with the resources they need when they need them. By forging strategic partnerships, we form a powerful force to improve our community.

Values:
In addition to our EPIC values, our external values are as follows:
Leadership: We are guiding critical shifts in how people think and act to address the root causes of poverty.
Collaboration: We bring together all capable partners to achieve transformative results.
Trust: For over 50 years, the community has counted on us to empower those in need.
Compassion: We treat each person we serve respectfully and with great care.
Justice: We are passionate about advocating for those living in poverty and creating equity throughout the region.

Requirements

• Working knowledge of personal computers, Microsoft Office (Word, Excel, Outlook, Teams), mobile devices, and cell phones.
• Providing excellent customer service
• Effective time management skills
• Communication Proficiency
• Problem Solving
• Customer service oriented: Possess an ability to establish rapport with staff, residents/apartment managers, and crews from culturally diverse backgrounds.
• Ethically Focused: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the organization.
• Inclusive: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Flexible Schedule: Ability to work overtime, weekends, holidays, and/or evenings when needed. Workdays, work hours, and the location of work are subject to change.
• Language skilled: Demonstrate verbal, reading, and written fluency in English. If bilingual, must be able to translate orally and in writing from/to English and the second language.
• Equipment experienced: Familiar with carpentry hand and power tools, and other equipment used in the performance of the job assigned.
• Mathematical: Ability to add, subtract, multiply, and divide in order to perform mathematical calculations.
• Literate: Must be able to prepare written reports that are legible, accurate, and factual; read and interpret construction plans and specifications.
• Computer literate: Competently use the Internet, Microsoft Office (Word, Excel, Teams, Outlook), databases via an office/laptop computer, PC Tablet/Notebook, iPad. Ability to operate printer, copier, cell phone, 10-key calculator, and/or other electronic devices.
• A high school diploma or GED is required
• Possess a valid California Driver’s License with a driving record that meets minimum standards established by CAP OC insurance carrier, proof of vehicle insurance, access to a vehicle and willingness to drive/travel when required.
• The employee must regularly lift and/or move objects up to one hundred (50) pounds.
• Ability to climb ladders up to two stories in height, enter attics through confined spaces, move through attics with one and one-half feet or more vertical clearance, traverse flat or pitched roofs, carry, and use necessary tools and equipment to perform assigned tasks.
• Employees may be called upon to work outdoors in varying temperatures and weather conditions regularly.
• Employees are frequently exposed to wet and/or humid conditions.
• Tolerance to potential environmental hazards such as pollen, mold, mildew, dust, insects, fiberglass, insulation materials, temperature/lighting changes.
• Employees may occasionally work near moving mechanical parts and in high, precarious places and are occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme heat, risk of electrical shock, and vibration.
• A medical examination is required of each new employee whose physical condition must meet the minimum requirements prescribed for the position.
• In addition, prospective employees must pass a pre-employment physical, drug screen, Live Scan, and background check.

Nice To Haves

• Desirable, but not required, for the selected candidate to be bilingual in English/Spanish or English/Vietnamese or English/Korean in both written and oral forms.
• customer service is desirable.

Responsibilities

• Under the direction of the peer trainers and the Construction Manager, the Apprentice will learn how to perform home Weatherization implemented by CAP OC; perform required duties as necessary to ensure that any and all weatherization work performed is according to federal, state, or other funding source codes and standards.
• Under the guidance of the peer trainers and the Sr. Construction Manager, will learn to assess, inspect weatherization work per the guidelines of the Weatherization Contract and TRM (Technical Reference Manual).
• Learn how to ensure all work needed is completed appropriately, accepted by the customer, and/or authorized prior to completion.
• Learn how to document work in writing using the required assessment and related forms contained on an iPad.
• Maintain a daily log of miles traveled and all communications.
• Other duties as assigned.

Benefits

• Community Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED