Home Lending Credit Director
About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Home Lending Credit Director within PNC's Risk Management organization, you will be located within PNC's footprint. The Home Lending Credit Director is the senior executive responsible for the strategy, performance, governance, and risk management of PNC's residential real estate credit business. This includes mortgage, home equity, appraisal, residential construction, and condominium lending through the entire lifecycle of credit management. The role supports sound risk-taking by developing and assessing business strategies, policy changes, new products, external loan sales, securitizations, and portfolio performance. This position partners with first- and second-line stakeholders to ensure mortgage and home equity strategies and processes remain aligned with PNC’s credit risk appetite, regulatory expectations, client experience, investor requirements, and evolving industry and economic conditions. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
Requirements
- Analytical Thinking
- Commercial Real Estate
- Competitive Advantages
- Consumer Lending
- Credit Risk Management
- Data Analytics
- Decision Making
- Financial Operations
- Portfolio Risk
- Risk Appetite
- Analytical Thinking
- Credit Risk
- Operational Functions
- Portfolio Management - 1
- Quantitative Techniques
- Risk Management Policies and Procedures
- University / college degree and higher level education such as a Masters degree, PhD, or certifications.
- Industry -relevant experience is typically 8+ years.
- At least 5 years of prior management experience is typically required.
- Proven leadership experience with a large scope of responsibility is required.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Responsibilities
- Lead independent development, review and challenge of mortgage and home equity credit strategies, including proposed changes to underwriting standards, credit policy, risk procedures, portfolio guardrails, and monitoring expectations. Responsible for these activities through the loan cycle covering originations, underwriting, servicing, account management, collections, default management, foreclosure, loss mitigation, charge-off, liquidation, and recovery.
- Partner with the Credit Director for the Asset Management Group to design and monitor Home Lending credit strategies and processes for High Net Worth clients.
- Assess external loan sale and securitization activities, including whole-loan sales, private-label securitizations, investor eligibility requirements, salability considerations, repurchase exposure, credit quality implications, and alignment with applicable PNC policy.
- Provide strategic risk assessment for new product development and product expansion initiatives, including evaluation of target customer segments, underwriting criteria, collateral requirements, expected performance, operational readiness, controls, and risk appetite alignment across Retail and in partnership with the Asset Management Credit Director.
- Monitor industry, regulatory, housing market, and economic trends and translate those insights into recommendations for updates to PNC mortgage and home equity strategies, policies, procedures, risk limits, and monitoring frameworks.
- Evaluate portfolio trends and emerging risks, including credit quality, delinquency, collateral values, geographic concentrations, loan-to-value movement, borrower capacity, non-saleability risk, loss severity, and changes in economic conditions.
- Challenge business cases and initiative proposals to ensure risk/reward tradeoffs are well understood, key assumptions are supported, controls are defined, success metrics are measurable, and escalation thresholds are established.
- Partner with Product, Credit Policy, Capital Markets, Servicing, Default Management, Legal, Compliance, Finance, Model Risk, Enterprise Risk Management, and Asset Management to ensure comprehensive risk identification and coordinated governance.
- Prepare executive-level risk commentary, governance materials, and recommendations for senior management and relevant committees, including clear articulation of key risks, mitigating actions, open challenges, and required decisions.
- Support examination, audit, and issue management activities by providing subject matter expertise on mortgage and home equity credit risk, policy expectations, control design, and lifecycle risk management practices.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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What This Job Offers
Job Type
Full-time
Career Level
Executive
