Home Health Scheduler - ProHealth Home Health - Daphne, AL

ProHealth Home Health & Hospice•Daphne, AL

About The Position

The Home Care Scheduler coordinates and maintains schedules for clients and staff. The role works indoors in an office and includes scheduling patient visits according to care plans and staff availability, managing staffing changes, updating patient information and medical records, communicating with patients and care providers, and performing general office duties.

Requirements

High school diploma or GED.
Computer skills, including MS Office, MS Excel, and a scheduling program.
Basic medical terminology.
Interpersonal, organizational, and communication skills.
Ability to carry out directions, read, and write.
Maturity and ability to deal effectively with the demands of the job.

Nice To Haves

Prior scheduling experience preferred.

Responsibilities

Understand and adhere to established policies and procedures.
Create and maintain staff schedules.
Arrange staffing coverage for sick leave, vacations, and long-term leave.
Schedule patient visits according to care plans and staff availability.
Enter scheduling data and create schedules while accounting for staff call-ins and vacation time.
Contact care providers and patients about day-to-day changes, introductory calls, and hospital discharge calls, and document these communications in patient medical records.
Identify the frequencies needed for each discipline based on information from clinicians and reports, including urgent requests and care plans.
Enter patient information into the database.
Maintain the patient database, including information about hospital admissions, pending agency admissions, and hospital discharges for SOCS and ROCS.
Perform general office duties, including word processing, photocopying, filing, shredding, sorting and distributing mail, and providing reception and telephone services.
Upload and attach documents in the medical record.
Perform electronic fax duties.
Perform other duties as assigned.