Home Health Patient Care Coordinator (PCC)

Lorian Home Health•San Diego, CA
•Onsite

About The Position

Join a Team That Makes a Difference. For more than 20 years, Lorian Health has been a trusted leader in home health care, delivering compassionate, patient-centered care that enhances quality of life and helps individuals maintain their independence in the comfort of their own homes. At Lorian, you'll find more than a job. You'll build a rewarding career with an organization that values collaboration, innovation, and clinical excellence. We foster a supportive culture where every team member is empowered to grow, contribute, and make a meaningful impact on the lives of patients, families, and the communities we serve.

Requirements

  • Strong attention to detail, data entry, and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and manage a high-volume workload in a fast-paced environment.
  • Proficiency in Microsoft Office; EMR/HCHB experience preferred.
  • Strong problem-solving, critical-thinking, and independent decision-making skills.
  • Ability to work effectively across departments and as part of a team.

Nice To Haves

  • EMR/HCHB experience

Responsibilities

  • Manage incoming calls, patient referrals, and departmental support.
  • Process and enter patient referral information into the EMR/HCHB system.
  • Coordinate patient visits, schedules, and coverage with clinical teams.
  • Communicate with physicians, referral sources, vendors, patients, and internal departments.
  • Coordinate DME and supply requests and obtain required documentation.
  • Address patient concerns and escalate clinical needs appropriately.
  • Ensure compliance with Medicare, federal, state, and organizational requirements.
  • Complete required reports, follow-ups, and other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Life insurance
  • AD&D insurance
  • Short- and long-term disability coverage
  • Employee Assistance Program (EAP)
  • 401(k) with a 4% company match
  • Paid time off and paid holidays
  • Ongoing professional development and career advancement opportunities
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