Home Health Patient Care Coordinator

Pathwell Health • Riverside, CA

1d • Onsite

About The Position

The Patient Care Coordinator is responsible for the overall coordination of agency referrals and scheduling for Medicare and non-Medicare clients under the direct supervision of the clinical supervisory staff. The Patient Care Coordinator is a resource person for referral sources and works closely with other members of the team to ensure adequate coordination and transition occurs to home health services.

Requirements

• Experience in the home healthcare industry preferred
• Proficiency with Google Workspace suite and overall computer skills
• Proficiency with healthcare software and electronic medical records
• Knowledge of Medicare, Medicaid
• Excellent written and verbal skills
• Strong attention to detail and analytical skills
• Ability to adapt to a rapidly changing working environment
• Excellent interpersonal skills, and an aggressive approach to excellence
• Initiative to take on new tasks as necessary
• Willingness and ability to work effectively with members of other departments
• Ability to monitor multiple software platforms simultaneously and work in a fast-paced environment

Nice To Haves

• college degree preferred

Responsibilities

• Serves as the first line of customer service for referral sources and clients (patients or their families)
• Receives and documents patient referrals in a referral tracker and the EMR system
• Gathers, calls and confirms the accuracy of appropriate information (from the referring facility/physician) to assist the clinical team in scheduling an evaluation visit
• Coordinates with other departments for insurance verification and payer authorization as needed
• Communicates and follows up with clinical management regarding pending admissions
• Creates initial SOC visit, associated tasks and assigns to the appropriate clinician
• Performs other in-take-related duties as assigned
• Prepare new patient charts and work with the clinical team to ensure all the information is uploaded.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED