Patient Care Coordinator (PCC) - Med Surg (Days)
About The Position
The Patient Care Coordinator (PCC) is a Registered Nurse with a bachelor's degree in nursing who educates patients about their health conditions and develops a care plan to address their specific discharge needs. They facilitate communication between patients, families, caregivers, social service organizations, and healthcare providers. The PCC works with healthcare team members to coordinate care and manage resources with a focus on returning home with necessary resources to ascertain quality, patient safety, and desired outcomes are achieved. The PCC partners with unit teammates and leaders to facilitate effective flow and capacity, evidenced by decreased Length of Stay (LOS) and decreased readmissions.
Requirements
- Bachelor's Degree in nursing.
- Two years of related experience.
- Working knowledge of specialized practices, equipment, and procedures.
- GEORGIA REGISTERED NURSE LICENSE OR MULTISTATE NURSING LICENSE
- HEALTHCARE PROVIDER (CPR) certification.
- Two years' experience in an acute health care setting including involvement in direct patient care.
- Ability to identify improvement in clinical operations and implement change.
- Willingness to challenge established way of doing things in a constructive way.
- Excellent communication skills with ability to form relationships quickly.
- Adept at using technology as a tool to support real-time education at the point of care.
Nice To Haves
- Experience with Core Measures.
- Experience with programs related to Hospital Acquired Conditions.
- Experience with Wound and Ostomy care.
- Experience with Value Based Purchasing.
Responsibilities
- Educate patients about their health conditions.
- Develop care plans to address specific discharge needs.
- Facilitate communication between patients, families, caregivers, social service organizations, and healthcare providers.
- Coordinate care and manage resources with a focus on returning home with necessary resources.
- Ensure quality, patient safety, and desired outcomes are achieved.
- Partner with unit teammates and leaders to facilitate effective flow and capacity.
- Identify improvements in clinical operations and implement change.
- Challenge established ways of doing things in a constructive way.
- Enhance service excellence and overall improvement through a strong, positive attitude towards internal and external customers, patients, families, and the care team.
- Use technology as a tool to support real-time education at the point of care.
- Utilize continuum of care resources.
- Collaborate with families and caregivers to expedite discharge plans.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
