Home Health Office Assistant
About The Position
At Vicar’s Landing Home Health, we believe exceptional care starts with exceptional people. As our Home Health Office Assistant, you'll play a vital role in supporting both our office operations and the clients we serve. This unique blended position combines administrative responsibilities with direct client support, making every day meaningful and rewarding. The role provides administrative support for the Home Health Agency while also assisting with client care needs to help ensure seamless operations and exceptional service. If you're someone who enjoys helping others, staying organized, and making a difference behind the scenes and in person, this may be the perfect fit for you.
Requirements
- High school diploma or equivalent.
- Current Home Health Aide (HHA) or Certified Nursing Assistant (CNA) certification.
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Ability to maintain professionalism and confidentiality.
- Strong customer service skills and attention to detail.
Nice To Haves
- Previous administrative or office support experience, preferably in healthcare.
- Experience with Microsoft Word, Excel, and Outlook.
- Familiarity with medical terminology and healthcare documentation.
- Experience working with seniors or in a home health environment.
Responsibilities
- Answer and direct phone calls, take messages, and assist visitors with questions and inquiries.
- Manage incoming and outgoing mail, faxes, and office communications.
- Maintain organized physical and electronic files and records.
- Assist with data entry, documentation, and record keeping.
- Support caregiver scheduling and coordination.
- Assist with client intake processes and onboarding.
- Schedule client appointments and coordinate service visits with caregivers.
- Maintain client confidentiality and adhere to HIPAA requirements.
- Provide support with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs).
- Assist clients with bathing, dressing, grooming, toileting, mobility, and transfers.
- Provide companionship, emotional support, and meaningful social interaction.
- Encourage participation in activities and conversations that promote well-being.
- Assist with meal preparation, light housekeeping, laundry, and other household support needs.
- Monitor and report changes in client condition, including vital signs.
- Follow established care plans and support home exercise programs.
- Assist with medication reminders and help maintain a safe home environment.
Benefits
- Competitive Pay
- Holiday bonus opportunities
- Scholarship and career advancement programs
- Free daily meals
- Ongoing training and professional development opportunities
- Health, dental, and vision coverage
- Retirement savings plan
- Paid time off
- A supportive and collaborative work environment
- The opportunity to make a difference in the lives of seniors every day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
