Home Health Office Assistant

VICARS LANDING•Ponte Vedra Beach, FL

20h•Hybrid

About The Position

The Office Assistant for the Home Health Agency provides essential administrative support and is responsible for a variety of office functions. This blended role includes both Home Health Aide duties and office administration responsibilities, ensuring seamless operations within the agency. The Office Assistant reports directly to the Director of Home Health.

Requirements

High school diploma or equivalent.
Home Health Aid or C.N.A Certified
Excellent communication skills, both verbal and written.
Strong organizational and time-management abilities.
Proficiency with office equipment (e.g., computers, printers, scanners).
Experience with basic office software (e.g., Microsoft Word, Excel, Outlook).
Ability to maintain confidentiality and professionalism.
Ability to work independently and as part of a team.
High attention to detail and accuracy.
Dependability and reliability.
Strong customer service skills.

Nice To Haves

Prior experience in an office support or administrative role is preferred, particularly in healthcare.
Familiarity with medical terminology and procedures is a plus.

Responsibilities

Answering and directing phone calls, taking messages.
Greeting visitors and assisting with inquiries.
Managing incoming and outgoing mail and faxes.
Maintaining and organizing office files (both physical and electronic).
Assisting with data entry, record-keeping, and documentation.
Assisting with client intake processes.
Scheduling client appointments and coordinating with caregivers.
Ensuring client confidentiality and adhering to HIPAA regulations.
Providing supportive services, including assistance with ADLs (Activities of Daily Living) and IADLs (Instrumental Activities of Daily Living).
Assisting with bathing, dressing, grooming, and toileting.
Assisting with ambulation and mobility, including safe transfers.
Providing emotional support and social interaction.
Engaging clients in activities and conversation to promote mental well-being.
Offering encouragement and reassurance.
Performing light housekeeping duties such as laundry, dishes, and maintaining a tidy environment.
Assisting with meal preparation and eating.
Shopping for groceries and household necessities.
Monitoring and reporting changes in the client's condition, including vital signs.
Following the care plan established by a healthcare professional.
Assisting with medication reminders.
Assisting with home exercise programs.
Ensuring a safe home environment.
Assisting with caregiver scheduling and coordination.