Home Equity Officer

Granite Credit Union•Millcreek, UT

About The Position

The Home Equity Officer originates and processes short-term mortgages, second mortgages, and home equity lines of credit (HELOCs). The role verifies, compiles, and reviews information to ensure loan files meet established standards in a timely manner. It communicates credit extension policies in accordance with Credit Union guidelines and assists with traditional mortgage loan processing, providing general Credit Union information and cross-selling services. The position is based at the Main Branch at 3675 S 900 E, Millcreek, UT 84106. It is full-time, 40 hours per week, and reports to the Mortgage Operations Supervisor.

Requirements

1–2 years of training and experience in the financial industry.
High school diploma or GED equivalent.
Understanding of creditworthiness determination fundamentals.
Knowledge of relevant laws and regulations, including the Bank Secrecy Act, US Patriot Act, Fair Lending Act, TRID, RESPA, TIL, HOEPA, HMDA, CIP, and FACTA.
Basic computer skills, including proficiency in Microsoft Office and Microsoft Excel.

Responsibilities

Provide outstanding member service by applying Granite Credit Union Service Standards and Core Values.
Complete and review residential loan applications according to established guidelines, assessing mortgage type and amount, borrower assets and liabilities, and employment history.
Perform loan origination functions accurately and in compliance with applicable requirements.
Complete application documents and analyze preliminary documentation for loan requests.
Discuss loan options, credit criteria, interest rates, and required documentation with members; explain the mortgage process, expected time frames, and lock-in procedures.
Collect information from third parties, including verification of employment, mortgage, rent, and deposits, as well as title, insurance, and appraisal information.
Submit mortgage loan applications for underwriting approval and prepare denial letters when necessary.
Submit approved loan files to the mortgage loan closer for settlement.
Maintain the mortgage loan pipeline and meet turnaround requirements.
Understand debt protection to effectively offer products to members.
Design and deliver training programs for SM/ST/HE, assess training needs, and evaluate program effectiveness.
Keep all information and transactions regarding Credit Union members confidential.
Maintain a professional and courteous attitude toward employees, members, management staff, board members, and external vendors.
Maintain the security of the work area and keep it organized and neat.
Attend meetings as required.
Promote a professional appearance and attitude.
Perform other duties as assigned.