Home Equity Closer

Point Digital Finance, Inc. • Palo Alto, CA

2d • Remote

About The Position

Point is hiring a Home Equity Closer for our US (remote) team. You'll ensure smooth, accurate document signings, coordinate with escrow/title companies, and issue closing disclosures. The closing team is key to managing operations and scaling the business during our growth phase.

Requirements

• 3+ years of experience in U.S. mortgage closing, processing, escrow, or a similar role, with a strong understanding of the real estate closing process (refinance experience preferred).
• 1+ year of customer service experience, with a demonstrated commitment to delivering a high-quality customer experience.
• Strong written and verbal communication skills, with the ability to manage stakeholder interactions effectively.
• Highly detail-oriented and organized, with the ability to manage a high-volume pipeline and maintain accurate documentation.
• Strong problem-solving skills, with the ability to navigate issues at the appropriate level of detail.
• Comfortable working in a paperless environment, with proficiency in Microsoft Office or Google Suite, and general technical fluency.
• Adaptable and self-motivated, with the ability to thrive in a fast-paced, remote environment and adjust to evolving processes and tools.
• Interest in joining a later-stage tech company, with enthusiasm for real estate and fintech.

Responsibilities

• Complete file QC (Quality Control review), which includes reviewing Title Reports, Tax Certificates, US Mortgage Billing Statements, HOA Billing Statements, Payoff Statements, ALTA Settlement Statements, Vesting Deeds, and IDs.
• Issue Closing Disclosures to homeowners.
• Coordinate Signing Appointments with homeowner and Title vendors.
• Discuss the Point Option agreement with Homeowners and provide details regarding repayment, summary of terms, and funding timeline.

Benefits

• Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
• Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays.
• Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.
• Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay.
• Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success.
• Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage.
• Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed