Home Delivered Meals Substitute Driver -- Part-Time

Agewell Services of West Michigan•Muskegon, MI
•Hybrid

About The Position

The Home Delivery Meals (HDM) Substitute Driver supports our Meals on Wheels program by delivering nutritious meals to seniors when regular drivers are unavailable or additional route coverage is needed. Help us support the most vulnerable seniors in our community by sharing your smile and your time with those who need it most! This is a part-time substitute position with flexible scheduling based on program needs. Days and hours may vary, and drivers will cover different routes rather than having a regularly assigned route. Shifts are typically between 9:30 a.m. and 12:30 p.m., although hours may vary slightly. Drivers may use their personal vehicle, with proof of valid insurance required, or drive an AgeWell Services company Transit van, depending on availability and assignment. Compensation includes an hourly wage, mileage reimbursement when using a personal vehicle.

Requirements

  • Strong verbal and written communication skills.
  • Ability to communicate professionally with clients, coworkers, and management.
  • Strong organizational skills and attention to detail.
  • Must be able to follow maps and GPS
  • Ability to manage time effectively and complete tasks according to delivery schedules.
  • Ability to work independently and as part of a team.
  • Ability to recognize and promptly report client concerns, delivery issues, or unexpected situations.
  • Basic math skills and ability to accurately count meals and complete required paperwork.
  • Ability to remain flexible, professional, and dependable as workdays, hours, and routes vary.
  • Valid driver's license, reliable transportation when using a personal vehicle, and proof of required auto insurance.

Nice To Haves

  • Knowledge of food safety and proper food handling practices preferred.

Responsibilities

  • Arrive at the designated meal pickup site at the scheduled time.
  • Review route sheets daily for client updates, route changes, and special instructions.
  • Verify meal counts against the route sheet before leaving the pickup site.
  • Deliver meals promptly while taking precautions to maintain proper food temperatures.
  • Return meal containers as instructed and clean containers if they are kept overnight.
  • Immediately report client concerns, safety issues, or unusual occurrences to the office or supervisor.
  • Notify the office of client cancellations, absences, or requests to hold or adjust meals.
  • Distribute donation envelopes and other materials as requested, and collect donations when offered.
  • Turn in all donations to the office weekly.
  • Accurately document deliveries, meal counts, and client updates on route sheets, ensuring all meals are accounted for before submitting paperwork.
  • Maintain client confidentiality at all times.
  • Remain flexible, as workdays, assignments, and routes may vary based on program needs.
  • Complete and submit required records and paperwork weekly.
  • Attend required staff meetings and training sessions.
  • Perform other related duties as assigned.

Benefits

  • Mileage reimbursement when using a personal vehicle.
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